Hi! I think my system’s infected with a worm. it keeps generating .tmp files in my drive E: partition whenever I run a game. can anyone help me please? thanks.
upload an test the file at www.virustotal.com
post link to scan result here…
follow instructions here and attach logs …not copy and paste. http://forum.avast.com/index.php?topic=53253.0
run in order listed
AdwCleaner / Malwarebytes / OTL / aswMBR
when done, removal specialists will be notified and help you
when fininsh, all tools used will be removed
Hi! thanks for waiting. here are the logs of the tools i ran from the list above. thanks in advance for future assistance.
It may be related to that game , I will remove the recycle bin where the files are stored. Once this is done could you run the game again to see if it regenerated
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:Commands
[CREATERESTOREPOINT]
:Files
E:\$RECYCLE.BIN\S-1-5-21-2550696071-1612070128-336819831-1001
:Commands
[resethosts]
[emptytemp]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
hello! i couldn’t run the game since its executable file was missing. i had to reinstall it from a fresh downloaded installer. i ran the game and in the first hour, no trz.tmp files were being generated, but after 4 hours of letting the game run, it started generating again. so i did the code otl scans you instructed and I attached the logs from the quick scan. Should i delete the generated .tmp files or just leave it for the meantime? the files keep generating and it’s already around 200 the when i checked. it might reach thousands by the time you read this. what should I do next? thanks.
What game is this and where was it downloaded from
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
- IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png
http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png
[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.
Notes:
- Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
- Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
- If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
Hi, i attached the log for combofix. The game is called League of Legends. I downloaded it from here: lol.garena.ph/downloads
I ran the game before combofix and it still produced the trz.tmp files. i feel its replacing some of the game files with these files. I haven’t tried it after the combofix yet though but i will post as soon as it starts generating the trz.tmp files again. thanks.
It looks as though they are being generated by the game and they have unfortunately the same name as the worm
No sign of malware showing on the system
hmmm…it’s weird because some executable files keep missing once the game generates these .tmp files. I installed the game at another computer and it doesn’t generate these files that’s why i think it’s a worm or virus, but it only affects games. what could be causing this?
OK lets use a different tool. This will generate a zip file for me to analyse. Could you upload that to a file sharing site Dropbox/mediafire for me to collect
Download AVPTool from Here to your desktop
Run the programme you have just downloaded to your desktop ( it will be randomly named )
First we will run a virus scan
Select the cog to access scan areas
https://dl.dropboxusercontent.com/u/73555776/Kas%20front.JPG
On the first tab select all elements down to OS C and then select start scan
https://dl.dropboxusercontent.com/u/73555776/Kas%20Scan%20area.JPG
Once it has finished select reports and post the detected threats
.
Now an analysis scan
Select the Manual Disinfection tab
Press the Gather System Information button
https://dl.dropboxusercontent.com/u/73555776/kas%20manual.JPG
Once it has completed then click Step 2 Report sending
https://dl.dropboxusercontent.com/u/73555776/avp%20report.JPG
Click avptool.sysinfo.zip
And you will be taken to the zip file that needs to be attached
Hello again. I havent done the procedure above yet. I just wanted to add some details. i found out that my game folder was shared on the network and I unshared them. I’ve been running the game for 24 hours after that and so far no trz.tmp files were being generated. do you thing these are related? Do I still have to continue with the procedure above? is it possible that the worm may have come from the network and not my system that’s why we couldn’t find it?
If disabling shares has stopped it then that would explain why there was nothing apparent on your system. No need for AVP now.
Although this may indicate that the computer you were sharing with was infected
Okay. Thanks for all the help. What should I do now then? do i cleanup all the tools used and uninstall them now or should I wait a little longer?
Lets tidy up
Subject to no further problems 
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove ComboFix
[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall
(Notice the space between the “x” and “/”)
then click OK
http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg
[]Follow the prompts on the screen
[]A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
Clear Restore Points
Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
If you use on-line banking then as an added layer of protection install Trusteer Rapport
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe 
Thanks a lot. My system is all good now.