TubeAudBlockker? PLEASE HELP!

We still got a problem… look at the second picture i posted… the TubeAudBlockker is still in my Chrome Browser… avast also says that the extension is still there…

got to go now but ill be back online in about 1-1½ hours…

OK to remove that from chrome you will need to reset it https://support.google.com/chrome/answer/3296214?hl=en-GB

hi im back… did what you told me but it didnt effect the TubeAudBlockker :frowning:

Will it not even allow you to delete it ?

nope

Could you do the following please

Go here http://malwaretips.com/blogs/this-extension-is-managed-and-cannot-be-removed-or-disabled-removal/
Start here :

STEP 2: Find the name of the “This extension is managed and cannot be removed or disabled” malicious extension and write down its ID

And let me know what the ID is

funny :slight_smile: i was just on the same website trying to find a solution and the id is fiploenacnbkbodejkndjjcejdoabcak

Run this and let me know if it kills it

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:Commands
[CREATERESTOREPOINT]

:Files
C:\Users\Aske\AppData\Local\Google\Chrome\User Data\Default\Extensions\fiploenacnbkbodejkndjjcejdoabcak

:Commands
[resethosts]
[emptytemp]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

Heres the log from the QuickScan…

OK lets run a double check using a different tool

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

[*]Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will produce a log called FRST.txt in the same directory the tool is run from.
[*]Please copy and paste log back here.
[*]The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.

I’ve been on holiday in Turkey, so i just saw your reply now. heres the logs it created :slight_smile:

How is the computer behaving ?

Download the attached Fixlist.txt to the same location as FRST
Run FRST and press Fix
On completion a log will be generated please post that

Here’s the Fixlog :slight_smile: also there has been no problems so far since the last few fixes…

In that case methinks I will send you on your merry way :slight_smile:

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Download and run Delfix

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:

Thx for the help :smiley: i really appreciate the help youve given me:) Bye and may you help many others like me, and im sure they’ll be just as happy as i am!