nope… MS OLE is unpacked in all cases - but not all MS OLE objects could be infected by some macro virus… real macro engine is more clever than to find some string everywhere… we can’t produce many false positives
nope means - not realised as you think… i just want to say - macro engine is more complicated system than string matching algo… so we have string finder and macro engine, but don’t want to mix them…
we are able to unpack OLE != we have a reliable macro engine
or
we are able to unpack OLE < we have a reliable macro engine
but we HAVE the macro engine and if we want to use it (and we of course want), we must choose the right parts of macro to check them etc… it’s not so easy like choosing one detection string…
yvs, I understand that people are generally not happy with “We know better than you” type of answers, but you’ll have to trust that in this case, we actually do.
If you think otherwise, we’d be more than happy to employ you…
yvs: wait for the next vps… we can’t release an unchecked detection generally… and the test for false positives takes over 20 hours (the cleanset is really huge)… we’re thinking about some speed-up through the parallel tasks, but it absolutely can’t be done by some allmighty magic wand in one second (one hour… not even in one day)… many innovations are queued, but i said it before - everything needs some time…
it’s the holidays time now… we don’t have the complete team here, so we need a little more time than ordinarily… but you can be sure, we’re working on it
Thank you for the archive that you have sent us for analysis. The both files have been identificated as infected. Appropriate detection string will be added to the today’s release of the AVG virus database.
Thank you for your cooperation. We appreciate it.
Best regards,
Emil Budin
AVG Technical Support</blockquote>
i don’t want to sound too unsympathetic to the needs of the avast team and their families … but since when did global virus writers comply with the holiday schedule of Prague and its surrounding area?
Indeed. They need to have a way around this. To publicly state that holidays is a reason to leave people unprotected and promote Avast as a professional product is not acceptable in this day and age. The competition would take great pleasure in picking up on this. If you haven’t got enough staff Alwil, you need to recruit.
i know… one way is to employ more ppl and another way is to make things better… i’m doing some steps to apply the second way (and many other Alwil staff doing the same) and the improvement and speed-up should come soon
concretely the new sorting engine for incoming samples is “on the test road” (it will help us too much), also new and stronger polymorph detection engine is written… we’re working systematically to eliminate some of the urgent points of your displeasure ;)… many things are not visible to “normal user”, but they are in Avast and helping to protect you better (i mean adding of new unpackers etc.)…