unable to access anti theft web

Hi! I’m new here and this is my first message here.

Since I installed Avast mobile+Anti Theft on my device, I’ve never managed to access anti theft web https://my.avast.com/ in none of my computers, Mac OS and Win 7, nor with any of my browsers, Safari-Firefox. Error Message displayed is always site not available or too busy.

Why’s that?

Thank you for your help

No problem reaching the site here.

Can not reproduce, it it still unreachable?

Check your HOST file. Do a search on drive C:\ for “HOSTS”. Open the text file and see if it stored the site in there. if it did, erase the entry. Next, go into command prompt and enter
ipconfig /flushdns (press enter)
ipconfig /release (press enter)
ipconfig /renew (press enter)

Reboot PC

It is possible your router/modem is blocking access to this site, Or is malfunctioning. Do you have problems with any other sites?