I ran a boot scan per the Avast free version yesterday, it took almost 8 hours to complete and when it was done I can no longer access IE or chrome, and avast itself says I am not connected to the internet even though my signal is good. Can someone assist?
why did you run a boot scan?
was anything detected and removed?..if so, what. you may post a screenshot
It recommended a boot scan on initial installation. It did find several viruses. Where is the best place to get a screenshot of the scan log?
i guess what was detected was moved to chest? … take screenshot of chest
you may need to open the coulmn so we can see full file path to what was detected
I saved screenshots of the opened columns, how do I put the pic in the post? It won’t let me copy and paste. When I hit “insert image” on the toolbar I just get "
" in the post.
below the box you write in … Attachments and other options
Here is the log from the chest. The scan was run from 2/23 to 2/24
Here are the logs. The scan was done from 2/23 to 2/24, took about 8 hours.
For help, follow instructions here and attach requested logs https://forum.avast.com/index.php?topic=53253.0