Unable to access website when On-Access protection is on.

Hello,

I am unable to access a website when the On-Access protection is on. I used to be able to access the site. When I turn the On-Access protection off, I am able to access the site, although it loads slow. How can I correct this?

Kevin

What is the site?
What is your browser?
What is your firewall?

www.vipsports.com

I use Kerio personal firewall.

IE 6.0

Thanks,

Kevin


I just clicked on your link and had no problem seeing the webpage. :slight_smile:

Have you given permission for the on-access scanner through your firewall? ???


How do I do that?

Not sure if it matters, but I used to be able to access the site without a problem. All of a sudden it would not load.

Kevin

Do you have a cookie blocker, are cookies required for the site (it loads no less than 4 cookies)?

In IE I get a check for activeX, but even when I deny it The page still loads.

In firefox it loads without any problem other than it’s slow (dial-up connection and lots of graphics).

Firewall is Outpost pro, so it would appear to be something other than web shield.


I am not familiar enough with Kerio’s firewall but I know others here use it. Perhaps one of them will post info for you.


Doesn’t it have to be an Avast issue since when I disable the Avast Scanner the page loads?

IS

Well when you see the others who have no problem opening the page with IE and other browsers with web shield enabled, no.
It may well be a combination of things in your system not entirely web shield/avast related otherwise none of us would be able to connect either.

There have been cases with a different firewall Zone Alarm Pro were if you had its privacy settings at high and cookies were required on the site that was enough to block the loading of the site. However, that wasn’t seen as a problem when the privasy was lowered or web shield was disabled. That is why we asked the questions.