Unable to connect to Yahoo Messenger

General Topics
1

Hi. I am not able to connect to Yahoo messenger after installing avast. It was alright before using Avast. Could someone help me out?

Thanks

Luckfest

2

Welcome to the forum.
avast! doesn’t block it only scans.
However, your Firewall must allow avast! access.
Make sure that your firewall is not blocking avast!.

3

Into the firewall settings, the following programs should be allowed to connect:

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner)
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! e-Mail Scanner Service)
C:\Program Files\Alwil Software\Avast4\Setup\avast.setup (avast! Update executable). This is a temporary file that just appears when an update (check) is about to launch, and disappears again afterwards.

In your case, maybe check for ashWebSv.exe.

4

Thank you so much for your replies! But, my firewall is turned off! and I still have the problem!

:-[

Luckfest

5

Which is your firewall?