system
16
W4,
Thank you for the screenshots, but I do understand your problem. Certain possiblities exist to explain this behavior:
- Avast DID delete the virus successfully. Avast went after the source…(the attachmentJ), not the message itself.
- Avast stopped the download of the portion of the attachment containing the virus itself.
May I ask…Does your email client still show an attachment symbol with the suspect email?
This is just a thought…In Outlook Express you can set OE to PREVENT opening of email containing a potentially dangerous attachment?
Avast will be able to scan it (obviously since it detected it), but may not be able to delete it. Avast could consider it a passworded/protected file.
Also, when this first occured, did you try to MOVE the virus to the Chest at all? If so, what happened?
Sorry for the questions, but I am looking for some clues as to what direction to follow next.
Techie :