When doing a full scan after boot no viruses was found. Then she started Oulook again (still with preview on :slight_smile: and looked at the message again - virus warning again :slight_smile: BUT this time she was allowed to delete the virus attachment!

Seems like there is a problem when a process on the computer is locking the file. Can avast! do somthing to “unlock” the file before trying to delete/clean it ?

(btw: I’ll try to help her setting up mail scanning, she’s
obviously only running normal file scanning right now)