I have been recieving emails yearly for the past 3 years about my avast subscription and how it automatically renews im trying to set it up on a new computer but am unable to find the license key
i have not got an avast account assigned to this license
Hello,
try https://www.avast.com/resend-license-paid.php use email which you used for subscription.
Milos
I have tried that but it says that there is no account for my email
Did you try the mail address that you are receiving the notifications on ?
Do you perhaps have another email address that is set to forward messages to the one you are receiving the notifications on ?
i can confirm that this is the only email address
About what exact avast product is the renewal message ?
Internet security 1year
Since that is a paid subscription, you should be able to retrieve the license through the link Milos gave you.
Did after the last message the renewal actually took place ?
Was there money deducted from e.g. your Paypal/bank/credit card ?
If so, was the money refunded ?
i recieved an email saying my account was not correct and to make sure the information supplied was correct
it then told me to talk to the person i originally brought it from which was over 3 years ago and the supplier is no longer in business
Well, that explains things. (unless I’m missing something)
As the information wasn’t correct, the renewal did not take place.
You don’t have a valid subscription for avast IS.
If you want to use avast IS, you need to buy it (or use the 30 day trial).
i have recieved paypal emails confirming i have paid for this product
Contact support: https://support.avast.com/support/tickets/new