system
February 1, 2015, 7:24pm
1
Hello,
I use Avast Free Antivirus.
With no prompting from Avast, I did a Quick scan and Full System scan and 1 threat appeared.
SVC: Oasis2Service > C:.…\Oasis2Service.exe
Threat: Win32:Evo-gen [Susp]
I chose to fix it and it said that it was postponed for reboot, I then tried repair and it said the same thing.
When I tried to move it to the chest, nothing happened and one time I got an error.
I ran Malwarebytes Antivirus and nothing was detected.
I can’t seem to be able to find a solution to this issue, I would appreciate any help anyone can provide.
I hope I attached all the necessary information.
Thanks.
ETA: Helped by both Pondus & essexboy
Pondus
February 1, 2015, 7:47pm
2
Win32:Evo-gen [Susp ] = Suspicious
SVC: Oasis2Service > C:.…[b]Oasis2Service.exe[/b]
upload and test file at www.virustotal.com if tested before, click rescan for a fresh result. Post link to scan result here
Oasis2Service.exe http://www.systemlookup.com/O23/5755-Oasis2Service_exe.html
system
February 1, 2015, 8:18pm
3
Thank you for your quick reply.
Does this mean that it really isn’t a threat/virus and if so, do I just continue to ignore whenever I do a scan?
Pondus
February 1, 2015, 8:34pm
4
Have you tested file as i said? … post link to scan result
system
February 1, 2015, 8:50pm
5
Pondus
February 1, 2015, 8:52pm
6
Analysis date: 2012-01-06 07:52:08 UTC ( 3 years ago )
As i said, , click rescan for a fresh result
system
February 1, 2015, 9:00pm
7
Pondus
February 1, 2015, 9:04pm
8
Report it to avast as False Positive https://support.avast.com > avast virus lab
system
February 1, 2015, 9:07pm
9
Pondus,
Thanks for the help and your patience in working with me to get this sorted out.
I’ll let Avast know.
It is a Sony -VIAO file, however they have not signed it
system
February 1, 2015, 9:20pm
11
essexboy,
Is there anything I can do or should do on on my end?
If Avast has not put it in the chest then do that yourself (it will only be a copy) and upload as a false positive
TO UPLOAD TO Avast FROM THE VIRUS CHEST
Right click the suspect file
Select Submit to Virus lab
https://dl.dropboxusercontent.com/u/73555776/Virussubmit.jpg
A form will appear
In the dropdown box at the top select potential false positive
https://dl.dropboxusercontent.com/u/73555776/submitform.JPG
In the second box copy the link from this thread
Finaly tick the I know what I am doing box
Click submit and then manually update Avast to send it
system
February 1, 2015, 9:31pm
13
essexboy,
Okay.
Thanks for taking the time to make the suggestion and providing the steps to do so, I really appreciate it.