Unable to get mail

Hi,

I have updated to latest version of avast (home) 4.7 936 and since i can’t get my mail through outlook express. i try to uninstal, reinstall, restart etc. and nothing. If i use the option “stop on-access protection” outlook work fine. But when i turn on the protection the problem comeback… Very weird

Any idea?

thks
Einar
einarlarson@yahoo.com.br

configuration - win xp pro sp2, Athlon XP 64 3200+, 1GB ram, hd 80 GB sata, Ge Force 5600 (agp 8x).

Well apart from there is now an update to that build, now .942, do a manual program update.

After program updates, providers are updated and your firewall (which is ?) may be blocking ashMaiSv.exe, ensure that it allows internet access for ashMaiSv.exe.

Great… the problem was solved. ZoneAlarm wasn’t allowing avast scan my mails.

Thank you DavidR

No problem, glad that I could help. Welcome to the forums.

For the future, ZA should prompt you when a program is updated/changed so it is important to fully read the pop-up so as not to block an essential process.