Unable to have unified remote on PC

Avast One Avast One for Windows
1

Latest version of Avast One with latest version of Unified Remote server on PC. I am unable to find a place with Avast One setup to exempt this PC/smartphone remote access from working as intended. I cannot find the PC server with Avast One enabled. Disabling all Avast One services allows me to access the server from my smartphone

2

Hi,

Could you temporarily disable the firewall in Avast One and see if that makes a difference?

3

It does. I can use the remote as intended. It is only when Avast One is enabled.

4

Hi,

In Avast One, make sure that Unified Remote Server is not blocked (Firewall >Apps)
Also, ensure that in Avast One, the network is set to “Trusted”.

5

;D ;D ;D

“Trusted” network did it!! Never noticed it being “Untrusted”. Thank you so, so much. I disabled Avast One and used this approach too often, so having this solution not only made a huge difference in my procedures but also in computer safety.

6

;D ;D ;D

“Trusted” network did it!! Never noticed it being “Untrusted”. Thank you so, so much. I disabled Avast One and used this approach too often, so having this solution not only made a huge difference in my procedures but also in computer safety.
You are my hero of the day!! Thanks again.

7

You are welcome. You might find this explanation useful. https://support.avast.com/en-ca/article/antivirus-firewall-faq/?option=one#idt_2130