Hello, this topic was posted long ago, but I was asked to start a new one before replying. My scenario is this: I wiped my HD clean due to virus issues and reinstalled Win10. I’d like to reactivate the yearly subscription I purchased. I tried following the installation instructions that I received via email when I initially purchased the product (several years ago, I have since renewed each year), but get the error message “unable to insert license file. The license file does not contain any valid license”. I followed the instructions on the previous post with this topic and made sure Secure line was checked in my program files. I also tried activating after installing the free version but this asks for an activation code which I cannot find in any of my avast emails. What is the next step?
→ https://www.avast.com/resend-license-paid.php (Resend paid license)
Hello and thanks for the link. I have tried this several times and never received the email. This is strange because I have received several emails from Avast in the past with no problem. Is there another option that you are aware of?
Login to your account and get the license file from there.
Thanks. That worked much easier. You guys are great!
Great ?
Not really, we just get lucky sometimes ;D