May I suggest that you start from scratch. (That includes removing avast! from your system) You’ll find instructions at: https://docs.google.com/document/d/1TCCX0R7AAF2WOxAMQ_kcun2nNnCPFAk2P4RBzFXSgds/edit?usp=sharing You’ll find a helpful video at: http://forum.avast.com/index.php?topic=93544.msg906287#msg906287