Unable to launch software program since purchase of avast licence

Since the purchase of a standard anti viral package from avast I have been unable to lauch a viatlo software program.

This did not happen with the free licence and is affecting my home workflows. I will consider Nortons.

https://support.avast.com/article/168/ (Excluding files/websites)

Next time please reply in the topic, not via mod report…!!

You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php

Thanks but how does that help launching my program withour putting my PC at risk right now.

Also the navigation on forums page is not obvious.

If this doesn’t help, contact support: https://support.avast.com/contact

Despite paying for a paid subscription I had contacted support on that email 4 days ago-got a reference number and no other contact?

Can I have a number please.

I am in Australia

As you contacted support, wait for their reply.

I have been waiting 4 days.

Okay

How can I turn off Avast just say for an hour so I can use my program?

Right click the Avast tray icon, you find the option there.