unable to log into msn hotmail

dear friends, kindly assist…

while attempting to log onto msn hotmail, i received this error message…

The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed.

Please try the following:

* Click the Refresh button, or try again later.
* Open the Web site home page, and then look for links to the information you want.
* Check your firewall settings. The Web Shield process (ashWebSv.exe) must be allowed to access the Internet.
* If you believe you should be able to view this directory or page, please contact the Web site administrator by using the e-mail address or phone number listed on the Web site home page.

HTTP 502 - Gateway timeout
avast! Web Proxy

The proxy server did not receive a correct response from the upstream server specified by URI or the response was not understood by proxy.

Winsock: (997) Overlapped I/O operation is in progress.
GET http://by13fd.bay13.hotmail.msn.com/cgi-bin/hmhome?fti=yes&curmbox=F000000001&a=3639d7988e95740f982fc239f9230594&_lang=EN&country=RU
Winsock: (997) Overlapped I/O operation is in progress.

There is a thread on a similar topic ‘Overlapped I/O operation [HTTP POST requests]’ you might have a look there and see if it helps.

http://forum.avast.com/index.php?topic=11364.0

thanks heaps david, but i’m afraid none of the suggestions seem to work… :frowning:

The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed.

Please try the following:

* Click the Refresh button, or try again later.
* Open the Web site home page, and then look for links to the information you want.
* Check your firewall settings. The Web Shield process (ashWebSv.exe) must be allowed to access the Internet.
* If you believe you should be able to view this directory or page, please contact the Web site administrator by using the e-mail address or phone number listed on the Web site home page.

HTTP 502 - Gateway timeout
avast! Web Proxy

The proxy server did not receive a correct response from the upstream server specified by URI or the response was not understood by proxy.

Winsock: (997) Overlapped I/O operation is in progress.
GET http://cgi.ebay.com/aw-cgi/eBayISAPI.dll?RedirectEnter&partner=31179&loc=http%3A%2F%2Fsearch.ebay.com%2Fyamaha-fjr_W0QQsonewuserZ1QQ
Winsock: (997) Overlapped I/O operation is in progress.

Just logged in to my hotmail account no problems. I have also been in ebay this morning also and again no problems.

What browser and firewall are you using?

Is this problem only related to web sites that you have to log in to?
Have you tried terminating the web shield to see if you can get in?

Hi all. I’m a newbie. I have two similar problems, one also with hotmail. I’ve posted the error messages below.

  1. Accessing a page on dabs.com

The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed.


Please try the following:

Click the Refresh button, or try again later.
Open the Web site home page, and then look for links to the information you want.
If you believe you should be able to view this directory or page, please contact the Web site administrator by using the e-mail address or phone number listed on the Web site home page.
HTTP 504 - Gateway timeout

avast! Web Proxy


When the server, while acting as a gateway or proxy, contacted the upstream content server, it did not receive a timely response.

Winsock: (10054) An existing connection was forcibly closed by the remote host.
POST http://www.dabs.com/uk/channels/components/harddiskdrives/internalide/products.htm?catid=202

  1. Accessing hotmail

The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed.


Please try the following:

Click the Refresh button, or try again later.
Open the Web site home page, and then look for links to the information you want.
Check your firewall settings. The Web Shield process (ashWebSv.exe) must be allowed to access the Internet.
If you believe you should be able to view this directory or page, please contact the Web site administrator by using the e-mail address or phone number listed on the Web site home page.
HTTP 502 - Gateway timeout

avast! Web Proxy


The proxy server did not receive a correct response from the upstream server specified by URI or the response was not understood by proxy.

Winsock: (997) Overlapped I/O operation is in progress.
GET http://by13fd.bay13.hotmail.msn.com/cgi-bin/hmhome?fti=yes&curmbox=F000000001&a=de49062dfe168413c59a8b6d781b01a7&_lang=EN&country=UK
Winsock: (997) Overlapped I/O operation is in progress.

I’m using Spygate Personal Firewall 5.5 and the Avast webscanner is set to ‘allow’ access. Turning the webscanner off or the whole of Avast off does not alter the problem.

BUT when I turn off Sygate Firewall (and leave just my router firewall on) the problem is fixed! I will try upgrading to Sygate 5.6 to see if that solves the problem otherwise I’ll use a different firewall.

In the meantime does anyone have any bright ideas about tweaking the sygate firewall settings. I’m not experienced with networks, firewalls, ports and all that techie stuff. Is there something I’ve missed?

Cheers

Doug

For all those interested my problem was solved on the sygate page.

http://forums.sygate.com/vb/showthread.php?s=&threadid=12518

Cheers
Doug