Unable to open license file

[system]

I have Pro 4.8-1368 and I decided to purchase two licenses. I followed the instructions and I keep getting the following:

Microsoft Visual C++ Runtime Library

Runtime Error!

program: C:\PROGRA~1\ACT\actwp.wpi

This application has requested the Runtime to terminate it in an unusual way. …HELP!

[igor0]

What exactly did you do right before this message popped up?

[system]

I went to “my documents” and tried to dbl click on the license file.

[system]

Hi deltonajim,
[s]
To use the license file, you need to add it via the program itself.

@spg SCOTT post:2

[s]…

I presume you have been sent the license file, xxxxxx.avastlic ?

This file is to be opened by avast:

Left click avast! tray icon → Click ‘Maintenance’ on the left → Click on the subheading ‘Registration’ → Click on the bar that says ‘Upgrade’ -->Click on the ‘Insert avast! Pro Antivirus/Internet Security License File’ → In the window that opens, find and select the license file.

You should then be good to go
…

[/s]

I really need to learn to read properly… :

-Scott-

[system]

I saw the info earlier and tried to do that. I cannot see anything saying “maintenance”, side issue, I see where the license is for 5.0 and my screen shows 4.8-1368 will that make a difference?

[system]

scott, he’s running V4

edit: don’t know, a bit confusing now…

@deltonajim post:5

I saw the info earlier and tried to do that. I cannot see anything saying “maintenance”, side issue, I see where the license is for 5.0 and my screen shows 4.8-1368 will that make a difference?

[system]

@ deltonajim: did you ask for a license replacement, ie you owned V4/pro and wanted to upgrade to V5?

[system]

OHHHHHH I am very sorry…I completely missed the part where you said avast! 4.8… :-[

Ok, so you were sent an xxx.avastlic file?

I am not sure even how the pro licenses are done in V4…isn’t it just a code, similar to the home version?

Sorry again…I think I will be banging my head for a while…

-Scott-

[system]

I so much appreciate the help, I reread my instructions which tell me to download the 5.0. DUH!!! I am so sorry folks for takingup your time. Evidently I need to get my act togetherbefore bothering everyone again. SORRY!