Unable to reactivate Avast Free antivirus

[DavidR]

Still problems for some, see:

Version gratuite expirée, pas réussi à la renouveler

Thank you @hlhl and @chris… and sorry for the confusion. This fix was delivered as a microUpdate 947. This means that your system is, in fact updated, but for some reason the fix did not help in your case. Can you please send us a “support file” from your system so we can analyze the relevant logs? The process is described here: http://support.avast.com/en-ww/article/submit-support-file/ In the field “Ticket number”, you can use the ID of this thread: 893216 Once the support file is created,…