Version 2014.9.0.2021: Today, at 1:30pm, Central Daylight Time, I opened the avast Free interface and went to Settings > Registration. And, for the 300th time, I clicked the “Register” button (to the right of the words “You are not registered”). The next window that opened offered me the choice to “Select” either the paid version or the Free version. When I clicked “Select” at the bottom of the Free column, the thing actually took. My avast Free (at Settings > Registration) now says “You are registered.” with 361 days remaining (to April 7, 2019; it appears that the 365 day re-registration period is calculated from the date of one’s last virus definition update: my last virus def update was April 7, 2018; today is April 11).
NOTE: this was done when I still had 9 days remaining on the initial 30 day subscription following the March 20 re-install. I have no idea if the same would occur if I had let the 9 days run out and that initial 30 day post-install subscription period had “expired”. Nor do I know if my version will, sometime PRIOR to the 361 days running out, again offer me a chance to re-register. I guess I’ll figure those things out in about a year from now.
Would the fix then be present in all bulk definitions updates so that from now on, anytime that I reinstalled avast and updated it with the bulk definitions update, it would be set up to never expire again?
The thing is though, Bob, if it were a product fix, I’m not getting how that would work with my avast 12.3.2280. In other words, I’ve been using the same avast 12.3.2280 setup file that I’ve had in my flash drives … well, since 12.3.2280 came out.
So, even though MartinZ does say that the fix for “9-13” which would include my 12.3.2280, will go live later in the week … how would that work as far as fixing my 12.3.2280 say if I were to reinstall it next week for whatever reason? Would the “product” fix as you call it be installed via the bulk definitions update that I would no doubt perform? Or would my 12.3.2280 “product” fix itself the first time that I connected to the Net?
Cuz we all know they’re not going to put out an updated version of 12.3.2280 with the fix incorporated. ;D
Sounds like it’s back again to either it’s going to be incorporated into the bulk virus definitions or my avast 12 will be patched on the 1st time I connect to the Net.
Oh well. I’ll eventually find out. For now I have 85 days left before my avast expires again.
Today, after 11 days from expiration, my avast has it reactivated but only for 89 days. I have nothing done. What will be happens after this 89 days? I have no idea. Thank you for help, i am every day more confused… :-\ It will be the patch do anything about it? Ty
You should ALWAYS save somewhere EVERY installation file you ever use. That saved installation file is your protection in times like this.
Go to http://www.oldapps.com/avast_antivirus.php and see if you can find–and download–the installation file you need.
the fix is in the online screen where is the SELECT button. this button now basically makes different action than before. that is the fix I was talking before and is for versions 9-13.
to giulio: oh yes these old version got autoregistered for 90 days and then for 365 days. You will need to wait again, unfortunately here I don’t have a better solution, this version is more than 7 years old…
@ Carlos V. Thank you for the link. I have downloaded the universal language version 10 linked me by Asyn for the emergence You have right, i have uused the online installer that time. I hope that will be not necessary
@ MartinZ thank you so much, is perfect so. Is a optimal solution for my problem, i have no alternatives.
one question. I need to apply the fix? If you speak about the screen where is the select button, is the second screen for the registration, where you choose between free or pay version?
Thank you for the patient
Can somebody please confirm that older versions of AVAST Free will auto-re-register at some point?
I too am getting this, rather pointless, yearly reminder to update my registration which in the past has caused me no problems, thirty seconds and its done, no hassle. But this year when I click to re-register I’m getting that oft reported here “Retrieving information, please wait.” message that results in nothing happening.
Only when you click on the offline registration do you actually get some useful information that the free version does not need re-registering (which I knew) and that should apply to older versions as well.
The prospect of having to uninstall/reinstall AVAST just to get it to register and work fills me with dread. My current set up is and has been working very satisfactorily for three years and having to mess around with it just to re-register a program that I’m told should not need re-registering is absurd.
So why for the last month have there been these regular and apparently unnecessary pop-up messages appearing about re-registering and the countdown now showing 11 days left before registration expires?
It not helpful and quite frankly I’d prefer to have the proper, functional, simple re-registration system for the free versions reinstated than this worrying uncertainty.
Some definitive details about exactly what happens or is supposed to happen after the re-registration countdown reaches zero should be provided. You should not need to come here and trawl through the threads to find out that sort of important information.
So you’re saying that your system was shown as or was actually unprotected for 11 days after the countdown ended. If I’ve understood your previous posts, it then ‘magically’ reported as activated but with only 89 days left.
That sort of uncertainty is just what I was hoping to alleviate but it has actually made me even more concerned and confused TBH.
Surely there is someone here from AVAST who can explain more and give some assurances that does not happen in general. It should not matter what version is being used we’re just talking about re-registering an installed program, that shouldn’t be difficult and it certainly shouldn’t be putting users systems at risk like it appears to be doing. At least in some cases.
As said, the simple solution to avoid all this hassle is just reinstate the yearly previous functional registration for free versions irrespective of age.
You have right, i have uused the online installer that time. I hope that will be not necessary 