Unable to register

:slight_smile: A very happy new year to you!

Hello I am new to the forum. I have just downloaded avast home and everything was going smoothly until I came to register the product. The email was sent and I pasted the code into the appropriate box but was told that it was invalid.

I would be grateful for some help please

Precious x

Hi Precious, happy new year 2005 !
You should try to enter your license key manualy :-\

I tried that and it didn’t make any difference :frowning:

btw I’m not really a llama

Sorry Precious but your pb is…amazing
The better way I think is to reload Avast! home edition and re-install it…with a new license key :o

I have tried that as well I’m afraid
Sorry what is my pb and why is it amazing?

Hi,

I could not register my key too. I got licence key is invalid.
Any help?
???

I’m having the same problem too. I have tried everything including cutting and pasting the key, manually typing in the key, registering, uninstalling and reinstalling and asking for a license again (three times from one email address and once from a different one). This resulted in two different keys but neither one works and after I installed the program the second time I can’t even use it in demo mode it just closes.

I’m going to write to support.

I am having the same problem. Registration number sent via email is invalid.

Using XP Home SP 2. AMD 3100, 160GB, 512MB, AVast 4.5 Home

WIll wait for tech support to reply.

I get the impression that the 'bot is not sending out valid registration codes/keys for those of us who downloaded and installed today, the first of January.

Will tech support proactively send out replacements or workarounds to those of us who attempted registration in, say, the last 9 and a half hours?

Hi and welcome darkcat
as you san probably tell there`s a lot of validation issues at present
all i can say as a forum member is its unusual to see this sort of problem but given the fact that its new year we may well not see a remedy until tomorrow so i can only suggest you sit tight and stay in demo mode until the problem is fixed
your first notice would be in announcements forum probably
Hope this helps

Same problem here.

I was recommended this s/w, beginning to wonder why. What kind of a software company can’t get something simple like this right. No wonder they give it away for free.

The choice is as it should be all in your hands . if you feel you can do better elsewhere then so be it. As i said in previous post this is most unusual .

How would I put avast home into demo mode?

my understanding is that when asked for validation key, you also have the option to continue as demo for 60 days if you have not registered product. i hope this is the case

Well, the first time I tried to open the desktop object, and all subsequent, it has asked for the registration code. I downloaded and installed today (post midnight, local time). I did not get the 60 day opportunity. Not sure why. I would love to put the application through its paces, and since it is at 4.x and climbing, I get the impression this is a fairly decent product. I am not a fan of either Symantec or Computer Associate’s offerings any more, though I am a fan of what Trend has from my days as an Exchange admin.

This is from the avast website
To use the Home Edition, you should register it. After the installation you have 60 days to do the registration. The registration process is very easy and will take you only a couple of minutes.
im sorry im not more familiar with it but its a while since i was there
im hoping someone who is can jump in here and bring more light perhaps

I did not get the 60 days, or (thus far) a working registration.

Perhaps Monday.

unfortunately the one thing i cannot provide you with is the one thing you most need and that is a working validation key but i can only assure you this is a very good program and normally there are several people who know the program inside out and give their time willingly just to help people in your situation.
i ask that you come back soon and give avast a second chance as im sure you wont regret it

hello and happy new year 2005

i have got the same problem, i couldn´t start avast 4 home, because i have got an invalid key and couldn´t enter it :frowning:
can someone help me, because i need a runing antivirus software!

Ok it seems that I am having the same problem. I tried to enter my key and it comes up as an invalid key. Will I have to reapply for a new key? Is this caused because of the new year?