Hello, hello,
I am (or rather was!) running Avast free version 6.0.1125 on windows vista home basic.
I didn’t realise that I had to register BEFORE the trial ran out (silly me!).
On the day it ran out I filled in the registration form & received the email with a 27-digit licence key, plus instructions on how to add it.
I am having the following issue with the registration instructions:
"2. Right click the orange “a-ball” in the bottom right corner of the screen, then left click “Registration information”…
Registration Information does not exist as an option, instead I have Subscription in the place where it should be.
So, there is no registration box to fill in, but rather the options of a) Insert license file (which I don’t have) or b) Insert Activation code, which is broken down into 3 seperate boxes for the code. The registration key you have sent me will not break down into 3 parts, nor will it all fit in the space provided.
I replied to the registration email, but have heard nothing back & there is no other way to contact Avast unless I am registered, other than phoning Prague.
Do I need to redownload Avast & start again? If I do this, will I be allowed another free trial, or will it recognise my IP address & refuse me? Is there another way around this or something I’m missing?
Thanks