A day or two ago I noticed a white “X” in a red circle superimposed over the orange and white avast icon in my Windows XP system tray.
When I double clicked on it I got this messsage:
YOU ARE UNPROTECTED
Your program registration has expired [u]Please register[/u]
But when I clicked on Please register I got this message:
The online content is unavailable
Please, check your internet connection and try again.
I’m an old disabled guy with worsening cognitive deficits, so I have difficulty solving problems like this one. I’d be grateful if someone could walk me through the steps to re-register my free Avast installation.
Thanks, Asyn, for that speedy and easy to understand reply.
I tried to follow your instructions, but when I clicked on “Register now,” a little box appeared with a rotating circular graphic that would spin for about 15 seconds and then disappear. (Please see attachment).
But the “registration form” referred to in the instructions did not appear. I was just left looking at the same “Your subscription” page with the “Register now” button on it. And each time I clicked the “Register now” button, the same thing happened, or rather I should say, nothing happened, the wheel would just spin for 15 seconds and then disappear again, leaving me looking at the same page.
Vielen Dank, Asyn! Das hat den Trick! (That’s what Google translate came up with when I entered “That did the trick!”
I appreciate your diligence in sticking with me until I got this problem solved. I could never manage to keep these old hand-me-down computers running were it not for the kindness of folks like you who are so generous in sharing their time and expertise over the Internet.
