Unable to remove malware

Viruses and worms
1

My computer keeps recieving notices about malware being discovered, but I can’t seem to remove it. The EXACT same problem happened to this fellow (http://forum.avast.com/index.php?topic=148769.0). This is the exact same malware I have. Help plz!

2

Attach your logs. (MBAM, OTL and aswMBR…!!)
Instructions: http://forum.avast.com/index.php?topic=53253.0

3

Here are those first two, I’ll work on the rest.

4

the mbam…

5

OTL…

6

Hi,

First of all, I noticed you have two antivirus products installed, Microsoft and Avast. That is very bad idea. Please uninstall one of them.

Then tell me about huge number of shortcuts in your Downloads folder. Can you empty that folder?

Go to Control Panel and uninstall following:

  • Ask Toolbar
  • Ask Toolbar Updater
  • Conduit Engine
  • uTorrentBar Toolbar

***** NEXT *****

Please download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.

[*]Click on the Scan button.
[*]After the scan has finished click on the Clean button.

Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.

[*]After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
[*]Post logfile will also be saved in the C:\AdwCleaner folder.

***** NEXT *****

Please download zoek.zip or zoek.rar by smeenk (
http://www.mcshield.net/personal/magna86/Images/Zoek_icon.png
) from here or here and save it to your Desktop.
Unpack the archive…

[*]Close any open browsers
[*]Temporarily disable your AntiVirus program. (If necessary)
If you are unsure how to do this please read this or this Instruction.

[*]Double click on zoek.exe to run the tool .
Please wait for the tool to start…

[*]Copy the text present inside the code box below and paste it into the large window in the zoek tool:

createsrpoint;
gpt.ini;z 
C:\Windows\System32\GroupPolicy;v
C:\Windows\SysWOW64\GroupPolicy;v 
StandardSearch; 
emptyfolderscheck; 
installer-list; 
installedprogs; 
uninstall-list;

[*]Click on
http://www.mcshield.net/personal/magna86/Images/Run%20Script%20by%20zoek.png
button.
Please wait until a logreport will open (this can be after reboot)

[*]Save notepad to your Desktop and attach here zoek-results.log
Note: It will also create a log in the C:\ directory named “zoek-results.log”

7

Last one, sorry for not including these earlier.

8

about my 2 antivirus programs. Are you refering to Microsoft security essentials? I will complete this list if this is what you mean and get beack to you.

9

I have removed microsoft s.e., and the Ask programs. Unfortunately, the Utorrent toolbar and Conduit are not deleting!

10

here is the Adwcleaner document.

11

Very good, procede with Zoek :slight_smile:

12

It appears I have everything under control now, thanks!!!

13

Very good, but I recommend you to follow my instructions to the end…