Unable to report false Positive

Avast Free Antivirus / Premium Security
1

Hi ,

When installing my invoice program (Developed by mee) I get a false positive, then when trying to report this falase positive I get a “Not all fields filled in”?

  • BUT - I filled in all fields that is not disabled??

http://46.165.204.155/avast_falsep.jpg

Anybode know a work around?

Cheers
Tor-Bjarne

2

You can report a possible FP here: http://www.avast.com/contact-form.php

3

Or even you can send them an email to them virus@avast.com on your subject heading mention “False Positive” without the punctuation marks.

4

Best way is create a ticket in support:
https://support.avast.com/index.php?/Base/Language/Change/1

5

If the program was developed by you, fill out the fields ( where it asks versions and company name ) with " Developed by myself ". The report will go through.

6

No, it will not - Since the fields is disabled I cant fill them in can I?. And the report will no send as long as fields are not filled in. “That” was my problem.

A manual ticked is however filled in and false positive reported.

Cheers
Tor-Bjarne