Hello, everyone. I’m unsure if this has been answered in the forums before after being asked by other users. If so, I apologize for a repeated question.
We’ve been using Avast for quite a long time on our home computer and it wasn’t until recently that it got hit by a virus (something "latawude.dll in the System32 files). Anyway, my problem is this.
After I download Avast Virus Cleaner and attempt to run the aswclnr.exe file, I receive a message saying “…aswlcnr.exe is not a valid Win32 application.”
These are the methods I’ve gone about downloading it.
-Firefox’s downloader
-Downloading it via Internet Explorer
-Saving it to a USB drive
Still can’t open it.
Any help would be greatly appreciated.
P.S. I’m an amateur when it comes to virus removal, so I figured it would be best to contact those with a bit more knowledge.
Avast virus cleaner is an old program with a very limited detection and have not been supported for a long time
to my knowledge the normal avast program will do everything the old viruscleaner did and moore
After I download Avast Virus Cleaner and attempt to run the aswclnr.exe file, I receive a message saying "...aswlcnr.exe is not a valid Win32 application."
This sounds like you have an infection, possibly a bagle variant as this error message is indicative of it blocking security programs. This is also usually protected by a rootkit.
The avast virus cleaner is limited to a small number of actual virus (file infectors) the aswclear.exe, which is completely different (for uninstalling avast). Neither of which will resolve this infection I believe.
So aside from the applications suggested by Pondus, you might want to try these:
Also see, anti-rootkit, detection, removal & protection http://www.antirootkit.com/software/index.htm. Try these as they are some of the more efficient and user friendly anti-rootkit tools.
Tried Malwarebytes, but received this message upon opening…
“Unable to execute file: c:\Program Files\Malwarebytes’ Anti-Malware\mbam.exe
Create Process failed; code 2
The system cannot find the file specified.”
So that was a no go.
The Norman Malware Cleaner won’t even start.
I ran Panda and there were no rootkits found.
I took DavidR’s advice and ran GMER Rootkit Scanner and this is the log…
GMER 1.0.15.15281 - http://www.gmer.net
Rootkit quick scan 2010-02-13 17:49:24
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\Owner\LOCALS~1\Temp\axlyikow.sys
My computer isn’t letting me start in safe mode. It’s as if it’s pretending my F8 key doesn’t exist. I get to the part in startup where it says to push F8 to access safe mode and I push F8 and nothing happens. Just boots in regular mode.
Hitman is scanning now. I’ll post if something happens.
Ran OTL. Followed the instructions. The program decides to become “unresponsive” once it hits the point where it says at the bottom, “checking service: hkmsvc.”
Here’s a couple of screen caps of what Hitman found. Wasn’t sure what to do afterwards as I always seem to read that some should be quarantined, some deleted, some not touched. I figured I’d post them first.
Ran Hitman and quarantined all of the files that were found. At the moment, all seems to be well. YouTube is loading, pages no longer require two clicks and a refresh to load, haven’t ran into a pop up yet (knock on wood).
