Unable to run program after it was sent to security center for validation

Avast Free Antivirus / Premium Security
1

Yesterday when I launched a program, Avast said it needed to send it to a security center for further validation. After about an hour, I saw a pop-up that said the program was OK. However, now when I launch the program it does not run. There’s no indication of it being rejected by Avast. Any thoughts or suggestions?

2
  • Which Avast…? (Free/Pro/IS/Premier)
  • Which version…?
  • OS…? (32/64 Bit…? - which SP/Build…?)
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
3

Avast Free 17.5.2303
Windows 7
No other security software installed
Only used Avast Free

4

Test the file at VT (https://www.virustotal.com) and post the link to the result here.

5

I re-installed the program that wouldn’t run and now it’s OK.

6

Thanks for the feedback.