Today I did a Through Scan for my computer and I ran into two problems.
Fisrt, there’s a lot of places showing that it is unable to scan.
And second, there is a virus found on my Disc E, the result of the scan shows: " E:\Recycled\De2.rar.…\keygen.exe The following error occurred during moving to the chest. " When I am trying to move it to chest, the Avast just tell me that I can not do this.
I do not know what kind of problem is. Do you have any better idea to solve these two problems?
For some further info, if you enlarge/maximize the results window, and move the coumn headers, you will see the remainder of the truncated text. As Scythe mentioned, it’s likely to say ‘‘already in use’’, or “…is password protected”. Which doesn’t mean that it is a threat, (although it may be) just that Avast can’t scan it. Some other security programs encrypt or password protect some of their files. Spybot, for example. Once you expand the text in the scan report, you’ll be in a better position to know whether it’s OK, or furhter investigation is indicated.
@ IMPSX-A
To me the little bit on the image looks like Ar not Al so it would be Archive is password protected.
The other one Office2003 Pro, the .iso image is likely to be very large so avast won’t unpack it to scan it and often called a decompression bomb (old term that really should be renamed).
Relating to the infection inside a .rar archive could be a case of it is in another archive with in the first .rar and effectively can’t be extracted without the possibility of corrupting the archive. You should empty the recycle bin as suggested.
I did a through scan again today, this time there is no virus detected anymore, but it shows that there’s still a lot of places that are unable to scan. The information you offered just did a real good job. I have seen the full path by using the method you suggested. It is pretty helpful. Okay, I get it! Thank you very much.
And DavidR, I have another question for you. I usually move the suspicious virus to the chest first, and then I have a question - in a couple of weeks later, 1) I will scan these suspicious viruses again, if Avast still shows that it is a virus, then should I delete them directly? 2) If Avast shows that it is not a virus at this second scan, then may I restore them? Or do you think that it is okay that I could keep them in the chest permanently?
Yes, and in the link I gave, in text you quoted it explains how to check this out, file name, and location give an indication of the program responsible for the password and it is that which determines if the use is legitimate. Unfortunately you have expanded the column width of something we already knew Archive password protected and decompression bomb, what we ‘don’t know’ is the location (the bit that is concatenated .…\ arrowed in my image) from that ‘you’ can determine the location/program.
We have also mentioned a bunch of security applications that do this you haven’t said if you use any of those suggested or others.
Permanently is a very long time and it could get to be very big, so the three week check and take appropriate action is probably better than leave them there permanently.
