Unable to send virus to chest - Error: Access is denied (5)

Have tried to send ‘all’ to virus chest, some 'action successful’but some will not shift and shows the above error message.
What do I need to do now ? I am not technically minded Im afraid…help ! Cheers

Run a boot time scan.

what type of scan did you do, quick / full / custom
can you post a screenshot of the scan result ?

I have just finished the boot time scan and it has sent the offending items to the chest now. Thanks very much for your advice there :-))

It had originally detected it from a full scan…

You’re welcome.
asyn