Advice ref disabling ctfmon - worked great. Thanks for sharing that, Canopus! :slight_smile:

But

I’ve got friends (who seek my advice regarding computer issues) who are still using XP and some are definitely “unsophisticated” users. While I’ve been encouraging them to retire XP and go to W7 or W8 I’m recommending they not upgrade to the new version of Avast on their XP computers until this issue is resolved by Avast. :-\

To clarify - is this issue only occurring in XP Pro?