Unable to Start Avast!

Avast Free Antivirus / Premium Security
1

Can anyone please help me with this problem? I just installed Avast 4 Home successfully but whenever I start it, an error message appears about “Application failed to load skin"usiGetSkin” failed. I try to fix the problem from their support like this "If you have Windows XP: RUN
C:\WINDOWS\SYSTEM32\REGSVR32.EXE ACTSKIN4.OCX, but I receive an error like this: DlRegisterServer in ACTSKIN4.OCX failed. Return Code was: 0x80020009. Thanks for your help!
I use WINXP…

2

try to repair avast installation. To make a repair go to control panel and click add or remove programs, and select avast antivirus and click change/remove a dialog box appears scroll down to repair and click next to repair the avast installation.This should solve your problem.

3

About the “usigetskin failed” issue, if the repair does not solve it:
You will have to register ACTSKIN4.OCX
Follow the instructions:

Select START > RUN…
Enter the following command:
If you have Windows NT or 2000:
C:\WINNT\SYSTEM32\REGSVR32.EXE ACTSKIN4.OCX
If you have Windows 95, 98 or ME:
C:\WINDOWS\SYSTEM\REGSVR32.EXE ACTSKIN4.OCX
If you have Windows XP:
C:\WINDOWS\SYSTEM32\REGSVR32.EXE ACTSKIN4.OCX
If you have Windows x64:
C:\WINDOWS\SysWOW64\REGSVR32.EXE ACTSKIN4.OCX

Press OK (or Enter).
A message saying that the file was successfully registered should appear…

For some reason, ActiveSkin (the 3rd party library avast uses for skinning) does not seem to be working on your system. As a workaround, we may disable skinning in avast - that should solve the problem.

To do that, open the file \data\avast4.ini, look up the [UserInterface] section, and add the following entry:

StartWithSkin=0

4

Thanks so much for your help. I was about to uninstall Avast but your workaround tip on the file really worked. Thanks again guys! Have a nice day!

5

Never give up that quickly :wink:
Welcome to avast forums :slight_smile:
Feel free to ask your questions and, if you can, try to help the others.

6

Welcome to the forums, elbowroom. :slight_smile:

You can almost always find good help on this forum.

Please come back often, learn more, and maybe help others. :slight_smile: