Unable to start scan - Module is not initialised ( internal program error)

[Samantha65]

Please help if you can. I have just tried to scan my computer and the above message comes up.

Can anyone advise what to do ?

TIA

[Asyn]

• Which Avast…? (Free/Pro/IS/Premier)
• Which version…?
• OS…? (32/64 Bit…? - which SP…?)
• Other security related software installed…?
• Which AV(s) did you use before Avast…?