Hi having failed to use McAfee registered software on a clients machine I have returned home with said laptop to remove what I suspect is a rootkit virus. I downloaded and installed avast using safe mode and tried to start a boottime scan having encountered the above error when trying a realtime scan - the system is totally unresponsive when in normal boot mode.( windows 7 service pack 1…) this also fails ie the boot scan does not start on reboot any ideas solutions?
I am currently creating a boot iso… seems to be taking forever…