hi
i just downloaded your avast 5 home edition from your web site i also recieved the license key on my mail. but now i am unable to update is, i am using a dial up coonnection from my phone so the internet connection is not that fast so it is not getting updated by itself. so i downloaded the update file and tried to install it but it show error. so i downloaded is again and followed the procedure as specified by the error ie. to clean the chachee files, etc, so please help me out bcoz there are lot of imp data in my pc. and its infected…
awaitng for your favourable reply :-\ :-\ :-\ :-\ :-\ :-\ :-\ :-\ :-\ :-\ :-\ :-\ :-
http://E:\trfj
Things I would try:
- Make sure your avast product is already registered/activated. Open up the avast user interface and go to settings in the upper right corner. Click on the “update” tab. Check “use direct connection”.
- Go to the control panel. Click add/remove programs. Select avast and click uninstall. In the uninstall window, choose the “Repair” option. Restart your computer.
One more thing to check is that your system time and date are correct.
Another thing to try, download the free version of MBAM, install it, update it (if you can) and run a quick scan. You can post the scan log in a future post. Have it delete anything found, and if it prompts to reboot, do so promptly.
Then try updating Avast again.
Something may have altered your hosts file or DNS settings, if you have an infection. That could be preventing the update.
Please avoid posting the same topic more than once in the forum, as it will make it more difficult for any helpers to actually help.