Unable to update Virus Database

Viruses and worms
1

I have installed avast 4.8.1290. After the installation when i restart computer, avast did not perform boot time scan. Even after registering the product, the virus database could not be updated. The error being shown is other http error (400). I have installed it on XP SP 2.
Log is as below
07.05.2010 16:39:01 general: Started: 07.05.2010, 16:39:01
07.05.2010 16:39:01 general: Running setup_av_pro-50a (1290)
07.05.2010 16:39:01 system: Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
07.05.2010 16:39:01 system: Memory: 26% load. Phys:945516/1293036K free, Page:1289624/1511604K free, Virt:2066088/2097024K free
07.05.2010 16:39:01 system: Computer WinName: BR
07.05.2010 16:39:01 system: Windows Net User: BR\admin
07.05.2010 16:39:01 general: Cmdline: /downloadpkgs /noreboot /updatevps /silent /progress
07.05.2010 16:39:01 general: DldSrc set to inet
07.05.2010 16:39:01 general: Operation set to INST_OP_UPDATE_GET_PACKAGES
07.05.2010 16:39:01 general: Old version: 50a (1290)
07.05.2010 16:39:02 system: Using temp: C:\DOCUME~1\admin\LOCALS~1\Temp_av_proI.tm~a03204 (11654M free)
07.05.2010 16:39:02 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
07.05.2010 16:39:02 internet: SYNCER: Agent=Syncer/4.80 (av_pro-1290;p)
07.05.2010 16:39:02 system: Computer DnsName: br
07.05.2010 16:39:02 system: Computer Ip Addr: 192.168.1.106
07.05.2010 16:39:02 system: Installed in: C:\Program Files\Alwil Software\Avast4 (11654M free)
07.05.2010 16:39:02 internet: SYNCER: Type: use IE settings
07.05.2010 16:39:02 internet: SYNCER: Auth: another authentication, use WinInet
07.05.2010 16:39:02 package: Part prg_av_pro-50a is installed
07.05.2010 16:39:02 package: Part vps-8111800 is installed
07.05.2010 16:39:02 package: Part news-4b is installed
07.05.2010 16:39:02 package: Part setup_av_pro-50a is installed
07.05.2010 16:39:02 package: Part jrog-60 is installed
07.05.2010 16:39:02 general: Old version: 50a (1290)
07.05.2010 16:39:02 general: GUID: 1daa271b-d172-4ea9-a699-9ec9a3cf4e52
07.05.2010 16:39:03 general: Server definition(s) loaded for ‘main’: 374 (maintenance:0)
07.05.2010 16:39:03 general: SelectCurrent: selected server ‘Download606 AVAST Server’ from ‘main’
07.05.2010 16:39:03 internet: SYNCER: Type: use IE settings
07.05.2010 16:39:03 internet: SYNCER: Auth: another authentication, use WinInet
07.05.2010 16:39:03 general: Entered SetupProcessPro::Do( INST_OP_UPDATE_GET_PACKAGES )
07.05.2010 16:39:03 general: Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_GET_PACKAGES )
07.05.2010 16:39:03 general: Entered SetupProcessWin32::Do( INST_OP_UPDATE_GET_PACKAGES )
07.05.2010 16:39:03 general: Entered SetupProcess::Do( INST_OP_UPDATE_GET_PACKAGES )
07.05.2010 16:39:03 general: progress thread start
07.05.2010 16:39:03 internet: SYNCER: Agent=Syncer/4.80 (av_pro-1290;f)
07.05.2010 16:39:06 general: InvalidateCurrent: invalidated server ‘Download606 AVAST Server’ from ‘main’
07.05.2010 16:39:06 general: SelectCurrent: selected server ‘Limelight AVAST Server’ from ‘main’
07.05.2010 16:39:06 internet: SYNCER: Type: use IE settings
07.05.2010 16:39:06 internet: SYNCER: Auth: another authentication, use WinInet
07.05.2010 16:39:06 internet: while trying to get file ‘servers.def.vpu’, error 0x20000006 has occured, try 1
07.05.2010 16:39:06 internet: tried 1 servers to get file ‘servers.def.vpu’, but failed (0x20000006)
07.05.2010 16:39:06 file: GetNewerStampedFile:GetFileWithRetry failed: C:\DOCUME~1\admin\LOCALS~1\Temp_av_proI.tm~a03204\onefile, servers.def.vpu, error: 0x20000006
07.05.2010 16:39:06 package: Download servers.def, servers.def.vpu failed with error 0x20000006.
07.05.2010 16:39:08 general: InvalidateCurrent: invalidated server ‘Limelight AVAST Server’ from ‘main’
07.05.2010 16:39:08 general: SelectCurrent: selected server ‘Download611 AVAST Server’ from ‘main’
07.05.2010 16:39:08 internet: SYNCER: Type: use IE settings
07.05.2010 16:39:08 internet: SYNCER: Auth: another authentication, use WinInet
07.05.2010 16:39:08 internet: while trying to get file ‘servers.def’, error 0x20000006 has occured, try 1
07.05.2010 16:39:08 internet: tried 1 servers to get file ‘servers.def’, but failed (0x20000006)
07.05.2010 16:39:08 file: GetNewerStampedFile:GetFileWithRetry failed: C:\DOCUME~1\admin\LOCALS~1\Temp_av_proI.tm~a03204\onefile, servers.def, error: 0x20000006
07.05.2010 16:39:08 package: Tried to download servers.def but failed with error 0x20000006.
07.05.2010 16:39:08 package: LoadAllDefs failed 0x20000006
07.05.2010 16:39:08 general: Err:Other HTTP error (400), while trying 68.142.79.69:80//iavs4x/servers.def

Does any body help?

2

Welcome irequestinfo

Windows XP Service Pack 3 has been available for almost 2 years that provides many Critical Updates and performance improvements and support for XP with SP2 will stop shortly.

Go to Control Panel then Automatic Updates then select Automatic (recommended) or at least Notify me but don’t automatically download or install them.

Go to Secunia Online Software Inspector then run it to see what other applications are vulnerable:
http://secunia.com/vulnerability_scanning/online

3

Aside from the SP3 issue, which whilst important is unrelated to your problem.

First your 4.8 version is out of date and that in itself may cause this problem as the VPS update process has been modified in later versions.

So the latest version of avast 4.8 is 4.8.1368 so I would suggest downloading this version and doing a reinstall with the new version.

However the very latest version of avast is 5.0 and if you have windows OS versions win2k, winXP, Vista or win7 then you would be best downloading the latest version of avast 5.0 and installing that.