I keep getting a popup saying a newer version is available, but if I try to update I get an error saying " The license key for this product has been temporarily disabled. Your system date/time has changed. fix it and enter the license key again."
Log file
19.08.2008 23:26:57 general: Started: 19.08.2008, 23:26:57
19.08.2008 23:26:57 general: Running setup_av_pro-4b1 (1201)
19.08.2008 23:26:57 system: Operating system: WindowsXP ver 5.1, build 2600, sp 3.0 [Service Pack 3]
19.08.2008 23:26:57 system: Memory: 35% load. Phys:676428/1047020K free, Page:2151396/2480736K free, Virt:2067844/2097024K free
19.08.2008 23:26:57 system: Computer WinName: GENES
19.08.2008 23:26:57 system: Windows Net User: GENES\Gene
19.08.2008 23:26:57 general: Cmdline: /downloadpkgs /noreboot /silent /progress
19.08.2008 23:26:57 general: DldSrc set to inet
19.08.2008 23:26:57 general: Operation set to INST_OP_UPDATE_GET_PACKAGES
19.08.2008 23:26:57 general: Old version: 4b1 (1201)
19.08.2008 23:26:57 system: Using temp: C:\DOCUME~1\GENE~1.GEN\LOCALS~1\Temp_av_proI.tm~a03596 (31366M free)
19.08.2008 23:26:57 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
19.08.2008 23:26:57 internet: SYNCER: Agent=Syncer/4.80 (av_pro-1201;p)
19.08.2008 23:26:57 system: Computer DnsName: genes
19.08.2008 23:26:57 system: Computer Ip Addr: 192.168.1.33
19.08.2008 23:26:57 system: Installed in: C:\Program Files\Alwil Software\Avast4 (31366M free)
19.08.2008 23:26:57 internet: SYNCER: Type: use IE settings
19.08.2008 23:26:57 internet: SYNCER: Auth: another authentication, use WinInet
19.08.2008 23:26:57 package: IsInstalledPartVpuOkay: C:\Program Files\Alwil Software\Avast4\Setup\part-prg_av_pro-4b1.vpu does not exist
19.08.2008 23:26:57 package: Part prg_av_pro-4cd was guessed as installed
19.08.2008 23:26:57 package: IsInstalledPartVpuOkay: C:\Program Files\Alwil Software\Avast4\Setup\part-vps-8072000.vpu does not exist
19.08.2008 23:26:57 package: Part vps-8081400 was guessed as installed
19.08.2008 23:26:57 package: Part news-4b is installed
19.08.2008 23:26:57 package: IsInstalledPartVpuOkay: C:\Program Files\Alwil Software\Avast4\Setup\part-setup_av_pro-4b1.vpu does not exist
19.08.2008 23:26:57 package: Part setup_av_pro-4cd was guessed as installed
19.08.2008 23:26:57 package: IsInstalledPartVpuOkay: C:\Program Files\Alwil Software\Avast4\Setup\part-jrog-3b.vpu does not exist
19.08.2008 23:26:57 package: Part jrog-47 was guessed as installed
19.08.2008 23:26:57 general: Old version: 4b1 (1201)
19.08.2008 23:26:58 file: SetExistingFilesBitmap: 1054->154->154
19.08.2008 23:26:58 general: GUID: 42c2f672-f511-42b7-a699-1b6ae39a6065
19.08.2008 23:26:58 general: Server definition(s) loaded for ‘main’: 203 (maintenance:0)
19.08.2008 23:26:58 general: SelectCurrent: selected server ‘Download945 AVAST Server’ from ‘main’
19.08.2008 23:26:58 internet: SYNCER: Type: use IE settings
19.08.2008 23:26:58 internet: SYNCER: Auth: another authentication, use WinInet
19.08.2008 23:26:58 general: Entered SetupProcessPro::Do( INST_OP_UPDATE_GET_PACKAGES )
19.08.2008 23:26:58 general: Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_GET_PACKAGES )
19.08.2008 23:26:58 general: Entered SetupProcessWin32::Do( INST_OP_UPDATE_GET_PACKAGES )
19.08.2008 23:26:58 general: Entered SetupProcess::Do( INST_OP_UPDATE_GET_PACKAGES )
19.08.2008 23:26:58 general: progress thread start
19.08.2008 23:26:58 internet: SYNCER: Agent=Syncer/4.80 (av_pro-1201;f)
19.08.2008 23:26:59 internet: Used server: http://download945.avast.com/iavs4x
19.08.2008 23:26:59 general: Server definition(s) loaded for ‘main’: 203 (maintenance:0)
19.08.2008 23:26:59 general: SelectCurrent: selected server ‘Download96 AVAST Server’ from ‘main’
19.08.2008 23:26:59 internet: SYNCER: Type: use IE settings
19.08.2008 23:26:59 internet: SYNCER: Auth: another authentication, use WinInet
19.08.2008 23:26:59 internet: Used server: http://download96.avast.com/iavs4x
19.08.2008 23:26:59 internet: Used server: http://download96.avast.com/iavs4x
19.08.2008 23:26:59 file: GetFileWithRetry: prod-av_pro.vpu downloaded .
19.08.2008 23:26:59 package: LoadProductVpu: C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu
19.08.2008 23:26:59 package: LoadPartInfo: jrog = jrog-48 returned 00000000
19.08.2008 23:26:59 package: LoadPartInfo: news = news-4b returned 00000000
19.08.2008 23:26:59 package: LoadPartInfo: program = prg_av_pro-4cd returned 00000000
19.08.2008 23:26:59 package: LoadPartInfo: setup = setup_av_pro-4cd returned 00000000
19.08.2008 23:26:59 package: LoadPartInfo: vps = vps-8081900 returned 00000000
19.08.2008 23:26:59 package: LoadProductVpu: C:\Program Files\Alwil Software\Avast4\Setup\prod-av_pro.vpu ended with 00000000
19.08.2008 23:27:00 internet: Used server: http://download96.avast.com/iavs4x
19.08.2008 23:27:00 file: GetFileWithRetry: part-vps-8081900.vpu downloaded and verified
19.08.2008 23:27:00 package: Part vps-8081900 was set to be installed
19.08.2008 23:27:00 package: DeleteObsoletePackages: Removed part-vps-8081400.vpu
19.08.2008 23:27:00 internet: Used server: http://download96.avast.com/iavs4x
19.08.2008 23:27:00 file: GetFileWithRetry: part-jrog-48.vpu downloaded and verified
19.08.2008 23:27:00 package: Part jrog-48 was set to be installed
19.08.2008 23:27:00 package: DeleteObsoletePackages: Removed part-jrog-47.vpu
19.08.2008 23:27:00 package: LoadPartVpu: Loading ‘part-prg_av_pro-4cd.vpu’ returned 00000000
19.08.2008 23:27:00 package: LoadPackageInfo: loaded ‘vpsm’, 1 subversions
19.08.2008 23:27:00 package: LoadPackageInfo: loaded ‘vps’, 76 subversions
19.08.2008 23:27:00 package: LoadPartVpu: Loading ‘part-vps-8081900.vpu’ returned 00000000
19.08.2008 23:27:00 package: LoadPackageInfo: loaded ‘news405’, 1 subversions
19.08.2008 23:27:00 package: LoadPackageInfo: loaded ‘news409’, 1 subversions
19.08.2008 23:27:00 package: LoadPartVpu: Loading ‘part-news-4b.vpu’ returned 00000000
19.08.2008 23:27:00 package: LoadPackageInfo: loaded ‘setif_av_pro’, 7 subversions
19.08.2008 23:27:00 package: LoadPackageInfo: loaded ‘setup_av_pro’, 7 subversions
19.08.2008 23:27:00 package: LoadPartVpu: Loading ‘part-setup_av_pro-4cd.vpu’ returned 00000000
19.08.2008 23:27:00 package: WARN:LoadPartVpu ended on no pInfo
19.08.2008 23:27:00 package: LoadPackageInfo: loaded ‘jrog’, 32 subversions
19.08.2008 23:27:00 package: LoadPartVpu: Loading ‘part-jrog-48.vpu’ returned 00000000
19.08.2008 23:27:00 general: Part of license key: W67458902H5000A1106
19.08.2008 23:27:00 general: Invalid value (1)
19.08.2008 23:27:00 general: Invalid licence: 0x2000001D
19.08.2008 23:27:00 general: Err:The license key for this product is temporarily disabled
Thank you,
Gene