Unfortunately Windows 8 Restore Blocked by Avast Antivirus

General Topics
1

Hi there and greetings to all :slight_smile:

Please could someone help me.

A recent Windows 8 update has prevented my tablet from booting up - I cannot access Windows as it just immediatly shuts down again upon start up

I have tried to restore my Thinkpad 2 Windows 8 tablet PC but unfortunately I keep getting and error that says:

“System restore could not access a file this is most probably due to an antivirus program is running on your pc. Temporarily disable your antivirus and retry system restore.”

Error code: 0x80070005

Unfortunately I bought the tablet PC 2nd hand so the recovery partition had already been wiped.

Please if someone could help me I would be extremely greatful thanks!!!

Regards

2

Start a new topic in V&W: https://forum.avast.com/index.php?action=post;board=4

3

hi there and thanks for your reply!

please help me

should I make my new thread under viruses and worms?

however please note this is not a virus or worm it is a problem with avast blocking access to windows recovery

should I post in the viruses and worms section anyway?

thanks

regards

4

If you can’t boot, yes.