Unidentified Icon

system · 2017-08-30T10:26:45.000Z

Hi:
Sometime on desktop in tray appears the icon shown in sreenshot by red arrow. What is it and what for? Ref Win 7
Marek

CraigB · 2017-08-30T10:28:22.000Z

Have you tried right clicking on it to see if any information is given.

Asyn · 2017-08-30T10:35:48.000Z

Looks like SecureLine, do you have a license…?

system · 2017-08-30T11:41:19.000Z

Yes, I have. It seems to be inactive. In one case this icon was blinking with red color and after right clicking I received a following notification “SecureLine VPN is not connected”
Marek

Asyn · 2017-08-30T11:45:38.000Z

OK, best you continue here: https://forum.avast.com/index.php?board=53.0

bob3160 · 2017-08-30T20:17:56.000Z

http://screencast-o-matic.com/screenshots/u/Lh/1504124131841-75285.png

system · 2017-08-31T07:13:01.000Z

Ok! But it is a problem because this icon comes rarely and only ones was active. If it is active then I will try what you have shown. Now thanks.
Marek

bob3160 · 2017-08-31T10:30:52.000Z

Marek68 post:7:

Ok! But it is a problem because this icon comes rarely and only ones was active. If it is active then I will try what you have shown. Now thanks.
Marek

In your case maybe you need to click on Open SecureLine VPN and follow these directions

http://screencast-o-matic.com/screenshots/u/Lh/1504175316528-77834.png

Make sure that something isn’t unchecked that should be checked

http://screencast-o-matic.com/screenshots/u/Lh/1504175174166-70299.png

bob3160 · 2017-08-31T10:34:08.000Z

If you can’t reach SecureLine via the system tray,
Open it via the Avast User Interface.

http://screencast-o-matic.com/screenshots/u/Lh/1504175588275-39537.png

system · 2017-09-06T09:06:19.000Z

Thanks. I did everything what you have recommended.

bob3160 · 2017-09-06T12:45:18.000Z

Marek68 post:10:

Thanks. I did everything what you have recommended.

Is your problem now solved ???

system · 2017-09-07T18:43:43.000Z

I think it is solved, but definitely I will reply after several days.

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