uninstall problems

system · 2006-10-10T22:09:39.000Z

After running a trial installation we decided not to use Avast for our network.

i uninstalled the managed client without knowing that I could uninstall from it just like i pushed it out. Moving on, I asked about 200 users to run the uninstall tool from their computers. Do so caused error messages in outlook, stating that the dll file could not be found. From experience i knew that the fix for that was deleting a registry entry in \Hkey_local_machine\software\microsoft\exchange\client\extensions and a data file in c:\documents and settings%username%\local settings\application data\microsoft\outlook. After doing that we have no more outlook errors, but now my users can’t print from outlook and they can’t run java on their pcs.

Can someone please help me??? I’m tempted to reinstall the management client, push the AV out to the machines again and uninstall through the MC, but i have 800 desktop clients. My network is a mess. >:(

DavidR · 2006-10-10T22:32:48.000Z

Sorry I can offer any specific advice, but this would be best in the dedicated avast! Distributed Network Manager forum where it is likely to be seen by the Alwil team.

Announcements