unmanaged computers in system overview

I’m using Small Office Administration. In the dashboard overview I have somo computers with the status Unmanaged. What does it mean? How do I fix this issue? The avast client software is already running in these computers.

Thx in advance.

The SOA server has never received communication from these computers.

Possible (most frequent) causes:

  1. Unmanaged computers are not running a managed version of avast.
  2. The computers actually try to connect to different server (name of IP address of the server has changed). Check the avast5.ini file.

Cheers

jx

arey these unmanaged computers connected to the internet and do they have a free or licensed version.