Unprotected...

I have avast free, and it keeps telling me that I am unprotected and when I click either the start or resolve all buttons a pop up comes up that asks if I want to allow avast to make changes to my comp and I say yes and then nothing happens. Thanks for any advice!

Repair avast!:

  1. Control Panel → Add/Remove programs → avast!
  2. Click on ‘Repair’.
  3. Follow instructions.
  4. Reboot.

I got the same issue and still have it after I successfully repaired AVAST und rebooted the PC.

If a repair doesn’t work, you’ll need to do a clean install.

  1. Download Avastclear, Rejzors uninstall tool and the appropriate Avast program edition

Note: It’s important you used the stub online installer from the one I linked… NOT the offline one.

Note: You need to be ONLINE during this install (online installer works in all cases whereas offline sometimes doesn’t)

http://files.avast.com/iavs9x/avast_free_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_internet_security_setup_online.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup_online.exe

Avastclear : http://files.avast.com/iavs9x/avastclear.exe
Rejzors Uninstall tool: http://rejzor.wordpress.com/avast-cleanup-tool/

  1. Uninstall Avast by control panel [If you don’t have Avast in control Panel go to #4]
  2. Uninstall in safe mode using Avastclear.
  3. Run Rejzors Uninstall Utility in Normal Mode (removes traces avastclear doesn’t) - reboot.
    Check : Once uninstalled check in device manager>view>show hidden devices if there is anything related to avast with a yellow triangle… if so, uninstall it and reboot.
  4. Install the version you downloaded.
  5. Reboot.

Note : If you have a paid license, install it after the reboot at stage 6.

Thanks, it worked, but only once I deactivated the Windows Firewall. Afterwards I reactivated the firewall and AVAST still runs.