Unresponsive plug-in

Viruses and worms
1

Avast Internet Security 2014 9.0.2006 131025-0 Vista Home premium. Firefox 24.0 Whenever web browsing in Sandbox or safe-zone, I get a pop-up warning: “Warning: Unresponsive plug-in, Shock-wave flash may be busy or may have stopped responding. You can stop the plug-in or continue to see if plug-in will complete”…response is extremely slloowww and eventually will freeze up and require a manual reboot. Otherwise AIS seems to be working fine… Any ideas? :frowning:

I don’t suspect malware or a virus but completed the recommended scans and uploaded them here.

2

more scan logs.

Thanks in advance for any assistance/info rendered!

3

Have you tried an uninstall of flash and then a re-install http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

4

No I have not tried that, I will though and will inform you.

Thanks

5

Followed the uninstall instructions for Flash Player to the letter…re-installed with functioning version 11.9.900.117 and the sandbox/safe-zone problems continue. My computer doesn’t play well with AIS 9.0 in the sandbox nor safe-zone.

6

I have actually heard of this today but I cannot locate the thread
I believe that if you just close the popup it then functions as normal

7

My problem was also posted in another thread on the non-virus forum. Wanted to rule-out this problem being caused by malware/virus issue, hence the posting on this forum.

Needless to say, that particular suggestion you refer to in the other thread didn’t fix my problems with sandbox and safe-zone in AIS 9.0 either.

8

OK just tried safe zone and it appears I have the same problem … No flash player in safe zone
However sandboxed IE11 functions normally

I will bring this to the attention of the devs