Unscannable Files

Hi,
I just updated Apache Open Office to the latest version (4.01). I just ran an Avast! quick scan, something I do every weekend, and the results showed that “some files could not be scanned.” please see screenshot

Is this because the latest Open Office offers new languages (it looks as though most of the files that couldn’t be scanned include the word “language.”)? If so, is this something I should be concerned about?

Thanks.

Nothing to be conserned about, no danger for your system.

Just files which cannot be scanned due to password protection.

Thanks, Steven.
Am I going to see the same notice every time I run a scan now? I’m glad it’s nothing to worry about but it’s always nice to see smooth, clean, results. (I’m a bit neurotic) :slight_smile:

They will be there every time.

In Avast 2014 is a separate tab for warnings. :wink:

Is Avast 2014 different from the free version I’m using?
Sorry, most of this is utterly lost on me. ???

You can download the release Candidate 3 at the Moment.

Thera are some major changes.

More information here: http://forum.avast.com/index.php?topic=61082.msg997364#msg997364

And here: http://www.avast.com/lp-avast-2014-is-coming

They may or may not be there in subsequent scans. Password protected are files which the authors use to protect the integrity
of their software.

I am curious as to your quick scan settings, do you have the “all packers” checked/ticked?
If do untick that box. I have found that the default settings concerning packers to be
more than good enough.

v2014 has new technologies including deepscreen and hardened mode.
With the latest being a release candidate, v2014 RC3.
For more info see http://forum.avast.com/index.php?board=15.0
No need to feel lost. If you have questions someone on the forums will be able to assist you.
If you are worried about asking a stupid question, don’t be.
“The only stupid question is the one not asked”.
So ask to your hearts content. :slight_smile:

eep That’s a little bit over my head…wouldn’t know where to begin. I’ll wait for the official release and just grin and bear the unscannables. :smiley:
Steven, thank you for your help, and the info! :slight_smile:

Para-Noid, thanks for jumping in too. For my quick scan, the “Default Scan” box is checked & PUP is turned on - where can I find the “all packers” options?

Under the settings from the quick scan, in the tab archives.

Over the list is the check box.

Thanks!

The only boxes checked are the following four:
Self-extracting DOS executables
Self-extracting Win32 executables
Droppers
NTFS

Should I go ahead and check the “all packers” box at the top?

See top of your pic/scan result …
Put your mouse pointer on the vertical bar just in front of severity then dragg sideways until you see the full file path, teke new screenshot and attach
Then we may be able to tell you what they are

Hi, Pondus.
I accidentally closed the results window - I’ll run another quick scan and try locating the file path.

Here’s a screenshot of the expanded files that cannot be scanned: (I didn’t grab a shot of the others that are below the scroll. If you like one, please let me know. I’m guessing they’re all from the same…)

Looks like language files from a installer you downloaded.

Nothing major. :wink:

Think this is adobe reader…

Here are the rest of the results.
According to Avast! software updater, Adobe Reader is up to date - is that all that matters? (I think I’m using Adobe Reader version 10.)

Newest is 11.0.04

http://get.adobe.com/uk/reader/

I can also recommend Secunia PSI to keep software up to date: http://secunia.com/vulnerability_scanning/personal/

With that you can also keep many other programs up-to-date.

Thanks, Steven. Even though I’m using the latest version of 10 (10.1.8.24), should I still switch over to 11? Also, if I switch should I uninstall version 10 first?

An outdated version of Adobe Reader is an security risk.

Uninstall version 10 and install version 11.

Also there are many exploits for Internet Explorer right, so it would be good to use Firefox, Chrome, Safari for Windows, Opera etc.

Symantec just detected some Vulnerabilities:

http://www.symantec.com/security_response/vulnerability.jsp?bid=62811
http://www.symantec.com/security_response/vulnerability.jsp?bid=62819
http://www.symantec.com/security_response/vulnerability.jsp?bid=62453

Also keep Windows Updates up to date, and be careful when installing Software, they install adware often.
And also you can uninstall Java, or if you want to keep it hold it up to date. Newest is Java 7 update 40

Okay, thanks. I hardly use IE anymore anyway. :slight_smile:
One more question. I’m confused about Adobe - is there a difference between the free version (Version X 10.4.1), and the other versions i.e. 9, 10, 11 etc…?