My comupter did not allow me to log on so I restored a previous day and Avast ProAntivirus opened as UNSECURED. When i click on FIX NOW an icon comes up “connect”, when i click on this nothing happens. Could someone please tell me how to fix this problem?
Repair avast!:
- Control Panel → Add/Remove programs → avast!
- Click on ‘Repair’.
- Follow instructions.
- Reboot.
If it fails, I suggest an installation from scratch:
- Download the latest version of avast! Uninstall Utility and save it.
- Download the latest avast! version and save it.
- (Optional) If you want, save your avast! settings for later restoration (Settings > Maintenance > Back up).
- Uninstall avast from Control Panel (if possible). If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
- Run the avast! Uninstall Utility saved on 1 in Safe Mode. Boot after you’ve run it. Repeat this for any major avast! version you have ever installed/upgraded in your computer.
- Install avast! using the setup saved on 2. Boot.
- Register your free copy or add the license key for Pro. Or even upgrade your key from old versions.
- Check and post the results. If, for any reason, you did not solve, try doing the step 3 in Safe Mode anyway.