Unwanted PUPs and adware

hp laptop. Windows 8

TDSSSKILLER negative

get ready when you read logs :-[

No tab for FIX SHORTCUTS in new version of Roguekiller…log attached

TDSSSKILLER negative
well this tool is not made for PUP detection....

yeah, I just run it to make sure there was nothing else I missed. Im still learning this stuff :slight_smile:

Let me know how it is after this

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

AppInit_DLLs: C:\PROGRA~2\SEARCH~1\SEARCH~1\bin\SPVC64~1.DLL => C:\PROGRA~2\SEARCH~1\SEARCH~1\bin\SPVC64~1.DLL File Not Found AppInit_DLLs-x32: C:\PROGRA~2\SEARCH~1\SEARCH~1\bin\SPVC32~1.DLL => "C:\PROGRA~2\SEARCH~1\SEARCH~1\bin\SPVC32~1.DLL" File Not Found GroupPolicy: Group Policy on Chrome detected <======= ATTENTION Toolbar: HKLM-x32 - No Name - {ae07101b-46d4-4a98-af68-0333ea26e113} - No File Toolbar: HKCU - No Name - {4F564F32-5637-4300-76A7-7A786E7484D7} - No File Toolbar: HKCU - No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File Toolbar: HKCU - No Name - {57434C32-2D56-3700-76A7-7A786E7484D7} - No File CHR DefaultSearchKeyword: trovi.search CHR DefaultSearchProvider: Trovi search 2014-07-14 16:28 - 2014-07-14 16:28 - 00003664 _____ () C:\Windows\System32\Tasks\pricemeterwatcher 2014-07-14 16:28 - 2014-07-14 16:28 - 00003656 _____ () C:\Windows\System32\Tasks\pricemetertask 2014-07-14 16:28 - 2014-05-31 13:55 - 00000000 ____D () C:\Users\shawnia\AppData\Local\PriceMeter 2014-07-14 16:28 - 2014-05-23 08:43 - 00000000 ____D () C:\Program Files (x86)\SearchProtect 2014-07-14 16:28 - 2014-05-17 14:03 - 00000000 ____D () C:\Program Files (x86)\BlockAndSurf-soft 2014-07-14 16:28 - 2014-05-17 13:42 - 00000000 ____D () C:\Program Files (x86)\sizlsearch 2014-07-14 16:28 - 2014-01-05 20:20 - 00000000 ____D () C:\Users\shawnia\AppData\Local\Zwinky_5q 2014-07-07 16:19 - 2014-07-07 16:19 - 00000000 ____D () C:\Users\shawnia\AppData\Local\Pay-By-Ads HKU\S-1-5-21-2207051643-2199084494-2990318558-1002\...\Run: [Tango] => C:\Program Files (x86)\Tango\Tango.exe [13489992 2011-11-04] (Tango Inc.) FF HKCU\...\Firefox\Extensions: [{33D2D20D-3E86-977B-F5F8-67018FC6DC19}] - C:\Program Files (x86)\BlockAndSurf-soft\161.xpi CHR DefaultSearchURL: http://www.trovi.com/Results.aspx?gd=&ctid=CT3326230&octid=EB_ORIGINAL_CTID&ISID=M79B717C6-F15D-4713-B43B-AF231DDB3C66&SearchSource=58&CUI=&UM=5&UP=SP9FF9D4A3-5137-4C6F-A0E9-DD327939A7BA&q={searchTerms}&SSPV= Zwinky Internet Explorer Toolbar (HKLM-x32\...\Zwinky_5qbar Uninstall Internet Explorer) (Version: - Mindspark Interactive Network) <==== ATTENTION Task: {0AE70DE1-2BF9-4B7A-8C43-C9F0972CC6F5} - System32\Tasks\APSnotifierPP3 => C:\Program Files (x86)\AnyProtectEx\AnyProtect.exe <==== ATTENTION Task: {4A33D932-A1C9-4144-8474-32C14DF7743C} - System32\Tasks\APSnotifierPP2 => C:\Program Files (x86)\AnyProtectEx\AnyProtect.exe <==== ATTENTION Task: {B7E39BF7-E8ED-43F5-A5A4-7D6205DA1FFB} - System32\Tasks\APSnotifierPP1 => C:\Program Files (x86)\AnyProtectEx\AnyProtect.exe <==== ATTENTION ask: C:\Windows\Tasks\APSnotifierPP1.job => C:\Program Files (x86)\AnyProtectEx\AnyProtect.exe <==== ATTENTION Task: C:\Windows\Tasks\APSnotifierPP2.job => C:\Program Files (x86)\AnyProtectEx\AnyProtect.exe <==== ATTENTION Task: C:\Windows\Tasks\APSnotifierPP3.job => C:\Program Files (x86)\AnyProtectEx\AnyProtect.exe <==== ATTENTION CMD: ipconfig /release CMD: netsh int ip reset CMD: ipconfig /renew CMD: DEL %TEMP%\*.* /F /S /Q CMD: RD /S /Q %TEMP% REBOOT:

Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.

see attached

How is the computer behaving now ?

so far so good. no popups or redirects etc…

Question:
One of the programs is still in the CONTROL PANEL>UNINSTALL PROGRAMS list.
When I try to remove it it gives an error saying part of the program is missing. How can I get this program completely off the computer. The program in question is: SavePass Smartbar

Let me do it

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

SavePass Smartbar (HKLM-x32\...\{5823C449-6868-4154-B496-21E40C5F09DA}) (Version: 10.212.76.15578 - PinWid Ltd.) <==== ATTENTION SavePass Smartbar Engine (HKCU\...\{d34b8045-74c1-4695-bba2-e7f67cd927f6}) (Version: 10.212.76.15578 - PinWid Ltd.) <==== ATTENTION sizlsearch (HKLM\...\sizlsearch) (Version: 2014.05.17.010216 - sizlsearch) CMD: DEL %TEMP%\*.* /F /S /Q CMD: RD /S /Q %TEMP% REBOOT:

Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that

still there…
looking for installer.msi in:
C:\Users\shawnia\AppData\Local\Temp\smartbar\

log attached

If you try to uninstall it from control panel does windows offer to remove the entry

No.
I try to uninstall it and it is looking for the installer.msi file but cant find it. I press cancel and
It says ‘installation source is not available…’

Do you have Revo uninstaller as that will do the job for you

ok Revo got rid of that.

While I was testing to make sure eveything was good, I saw that the TROVI search bar was still in Firefox. I reset firefox and IE and that is good now.

Should I check for anything else?

Chrome will need to be manually reset

Is all well now

I uninstalled chrome… :stuck_out_tongue:

But then I ran malwarebytes and there where 100 PUPS?!!?

See attached

Intriguing as I removed search protect with FRST and the AdwCleaner run never saw it. Silly question was something downloaded in the interim ?

A small tool that may help when you download programmes

http://unchecky.com/

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder

Right click on the Unchecky_setup
http://i1059.photobucket.com/albums/t432/cinjo23/uncheckysetupicon.png
or folder and choose to Run as Administrator

Once open click the Install button.

http://i1059.photobucket.com/albums/t432/cinjo23/uncheckysetupwindow.png

Then click on Finish

http://i1059.photobucket.com/albums/t432/cinjo23/uncheckyfinishsetupwindow.png

Unchecky is now installed and will help you keep unwanted check boxes unchecked :wink:

OK added unchecky.

The only thing I think may have happened, I “uninstalled” those from the control panel.
The only thing I installed was REVO, and after revo ran I saw TRIVOLI pop back into firefox, then I reset those…then I saw those PUPS again.

Should I re-run any of the programs ?

Just AdwCleaner please, where did you get revo from ?

Got REVO from CNET.

see attached

computer running fine so far.