Since installing the 4.8 version I have had several problems with my system (running Windows XP Home) these include IE crashing and other software stopping to function, however after reading through the posts of the last few days and disabling the root kit scan on start up, the self defence module and also doing a repair Avast through the Add/Remove programmes my system is now seems much more stable. One thing I am unsure of is this entry in my Event Viewer:
Event Type: Warning
Event Source: avast!
Event Category: Client
Event ID: 90
Date: 31/03/2008
Time: 21:58:18
User: N/A
Computer: **************
Description:
Function setifaceUpdatePackages() has failed. Return code is 0xC0000142, dwRes is C0000142.
Having checked the Avast log file there are no entries at all recorded in any of the categories.
Hi DavidR, The other security software I have installed is SpyBot, Spyware Blaster and I run A-squared scanner occasionally. Other problems I have had since installing the new version are my Comodo takes longer to initialise and the Avast funtions (I only use 4) are slow to start up also IE has crashed a few times plus I use Pop Peeper and that has shut down or not functioned at times. As you say the repair function may well have sorted some things out, I am thinking that if I had done a clean install it may have avoided these snags.
Hi Tech, Is this what you wanted or do I need to go further back - I could email you the full log if it would help.
SOFTWARE\Microsoft\Exchange\Client\Extensions\avast! 4=4.0;C:\Program Files\Alwil Software\Avast4\ashOutXt.dll;1;10000111111000
01.04.2008 22:44:18.000 1207086258 system Service avast! Mail Scanner dependency avast! Antivirus
01.04.2008 22:44:19.000 1207086259 registry Set registry: SYSTEM\CurrentControlSet\Services\avast! Mail Scanner\Description=Implements mail scanning for avast! antivirus.
01.04.2008 22:44:19.000 1207086259 system Service avast! Mail Scanner updated
01.04.2008 22:44:19.000 1207086259 system Starting service avast! Mail Scanner
01.04.2008 22:44:19.000 1207086259 system Service avast! Mail Scanner started, errcode: 0x00000420
01.04.2008 22:44:19.000 1207086259 registry Set registry: SYSTEM\CurrentControlSet\Services\aswTdi\DisplayName=avast! Network Shield Support
01.04.2008 22:44:19.000 1207086259 registry Set registry: SYSTEM\CurrentControlSet\Services\aswTdi\ErrorControl=1
01.04.2008 22:44:19.000 1207086259 registry Set registry: SYSTEM\CurrentControlSet\Services\aswTdi\Type=1
01.04.2008 22:44:19.000 1207086259 registry Set registry: SYSTEM\CurrentControlSet\Services\aswTdi\Group=PNP_TDI
01.04.2008 22:44:19.000 1207086259 registry Set registry: SYSTEM\CurrentControlSet\Services\aswTdi\Start=1
01.04.2008 22:44:19.000 1207086259 system Service avast! Web Scanner dependency avast! Antivirus
01.04.2008 22:44:19.000 1207086259 registry Set registry: SYSTEM\CurrentControlSet\Services\avast! Web Scanner\Description=Implements web (HTTP) scanning for avast! antivirus.
01.04.2008 22:44:19.000 1207086259 system Service avast! Web Scanner updated
01.04.2008 22:44:19.000 1207086259 system Starting service avast! Web Scanner
01.04.2008 22:44:19.000 1207086259 system Service avast! Web Scanner started, errcode: 0x00000420
01.04.2008 22:44:19.000 1207086259 registry Set registry: SYSTEM\CurrentControlSet\Services\aswRdr\DisplayName=aswRdr
01.04.2008 22:44:19.000 1207086259 registry Set registry: SYSTEM\CurrentControlSet\Services\aswRdr\ErrorControl=1
01.04.2008 22:44:19.000 1207086259 registry Set registry: SYSTEM\CurrentControlSet\Services\aswRdr\Type=1
01.04.2008 22:44:19.000 1207086259 registry Set registry: SYSTEM\CurrentControlSet\Services\aswRdr\Start=3
01.04.2008 22:44:19.000 1207086259 registry Set registry: SYSTEM\CurrentControlSet\Services\aswRdr\Group=PNP_TDI
01.04.2008 22:44:19.000 1207086259 file Shortcut for ashAvast.exe installed in C:\Documents and Settings\All Users\Start Menu\Programs\avast! Antivirus
01.04.2008 22:44:19.000 1207086259 file Shortcut for help.chm installed in C:\Documents and Settings\All Users\Start Menu\Programs\avast! Antivirus
01.04.2008 22:44:19.000 1207086259 file Direct delete of file: C:\Documents and Settings\All Users\Start Menu\Programs\avast! Antivirus\avast! Web Site.url
01.04.2008 22:44:19.000 1207086259 file Shortcut for ashAvast.exe installed in C:\Documents and Settings\All Users\Desktop
01.04.2008 22:44:19.000 1207086259 registry Set registry: *\shellex\ContextMenuHandlers\avast(null)={472083B0-C522-11CF-8763-00608CC02F24}
01.04.2008 22:44:19.000 1207086259 registry Set registry: avast\ShellEx\ContextMenuHandlers(null)={472083B0-C522-11CF-8763-00608CC02F24}
01.04.2008 22:44:19.000 1207086259 registry Set registry: Folder\shellex\ContextMenuHandlers\avast(null)={472083B0-C522-11CF-8763-00608CC02F24}
01.04.2008 22:44:19.000 1207086259 registry Set registry: CLSID{472083B0-C522-11CF-8763-00608CC02F24}(null)=avast
01.04.2008 22:44:19.000 1207086259 registry Set registry: CLSID{472083B0-C522-11CF-8763-00608CC02F24}\InProcServer32(null)=C:\Program Files\Alwil Software\Avast4\ashShell.dll
01.04.2008 22:44:19.000 1207086259 registry Set registry: CLSID{472083B0-C522-11CF-8763-00608CC02F24}\InProcServer32\ReleaseName=C:\Program Files\Alwil Software\Avast4\ashShell.dll
01.04.2008 22:44:19.000 1207086259 registry Set registry: CLSID{472083B0-C522-11CF-8763-00608CC02F24}\InProcServer32\ThreadingModel=Apartment
01.04.2008 22:44:19.000 1207086259 registry Set registry: SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved{472083B0-C522-11CF-8763-00608CC02F24}=avast
01.04.2008 22:44:19.000 1207086259 registry Set registry: SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved{472083B0-C522-11CF-8763-00608CC02F24}=avast
01.04.2008 22:44:19.000 1207086259 registry Set registry: Software\Microsoft\Windows\CurrentVersion\Run\avast!=C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
01.04.2008 22:44:19.000 1207086259 registry Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\DisplayName=avast! Antivirus
01.04.2008 22:44:19.000 1207086259 registry Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\DisplayVersion=4.8
01.04.2008 22:44:19.000 1207086259 registry Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\HelpLink=http://www.avast.com
01.04.2008 22:44:19.000 1207086259 registry Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\HelpTelephone=
01.04.2008 22:44:19.000 1207086259 registry Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\UrlInfoAbout=http://www.avast.com
01.04.2008 22:44:19.000 1207086259 registry Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\UrlUpdateInfo=http://www.avast.com
01.04.2008 22:44:19.000 1207086259 registry Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\InstallLocation=C:\PROGRA~1\ALWILS~1\Avast4
01.04.2008 22:44:19.000 1207086259 registry Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\InstallSource=C:\PROGRA~1\ALWILS~1\Avast4\setup
01.04.2008 22:44:19.000 1207086259 registry Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\Publisher=Alwil Software
01.04.2008 22:44:19.000 1207086259 registry Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\VersionMajor=4
01.04.2008 22:44:19.000 1207086259 registry Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\VersionMinor=8
01.04.2008 22:44:19.000 1207086259 registry Set registry: Software\Microsoft\Windows\CurrentVersion\Uninstall\avast!\DisplayIcon=C:\Program Files\Alwil Software\Avast4\ashAvast.exe
Hi Tech, Thanks for checking the log for me at the moment all seems well I got a VPS update automatically tonight (080402-0). What about the rootkit scan on startup and the self-defense module is it best to leave them disabled for now and if so do you know if any new builds are planned to fix the issues they appear to cause?