Update problem

Hello, I’m french, so sorry for my english

I have a problem when avast try to update his database virus of the application herself

I have the following error when I try to update manually

http://users.skynet.be/Gillouman/avastPrint.JPG

and this error when the update is automatic

my key is temporarily “disabled”

can you help me

Thx

Are you using the home or the pro version?

the home version

Obtain a new key from Avast’s website and enter it.
This should solve it.

I have already do that in fact

Check the time and date on your system. Are they still correct?

yes, it’s the good time

Ok, try this:

  1. Uninstall Avast
  2. Run the avast uninstall utillity from the website
  3. Reboot
  4. Install Avast again

Does this solved it?

ok, it works

thx you very much