You know what?
I tried the damn repair, just now.
Guess what? IT DIDN’T FIX ANYTHING. Avast refuses to update, says I’m already up to date, and my VPS is 4 days old!!!
Please someone from the avast team, read this!!!
You know what?
I tried the damn repair, just now.
Guess what? IT DIDN’T FIX ANYTHING. Avast refuses to update, says I’m already up to date, and my VPS is 4 days old!!!
Please someone from the avast team, read this!!!
Download the latest VPS directly from here:
http://www.avast.com/en-us/download-update
Once that’s installed, wait till tomorrow and see if it then does the update on it’s own.
Is your system time correct set? Maybe there’s something wrong?
DJBone
of course it’s correct.
Now, I just fired up a VM running xp64 + avast 9 and it updated, but to version 1404021-1, not to the latest.
For some reason, some avast update servers seem to think that 140421-1 is the latest VPS and refuse to update to anything newer than that.
PLEASE, PLEASE, PLEASE, Avast team, PLEASE fix this!!!
IT’s exactly the same problem we had 10 days ago. identical.
already tried that, bob. it refuses to update if my VPS is equal or newer than 140421-1. Like I said, this is a server problem, only that avast team can fix it.
I mean, the manual update using vpsupd.exe works, but after that, it’s the same, it won’t update if my VPS is newer than or equal to 140421-1. If I have an older version, like 140414-1 (in the VM, for example) it updates, but to 140421-1, not to the latest.
Are you sure it’s an avast server?
It could be due to international web hub see http://forum.avast.com/index.php?topic=149377.msg1085902#msg1085902
There are lots of hubs/nodes around the world. Have you tried using OpenDNS?
Not sure if it will help, but it’s worth a try. OpenDNS is free.
Do you mean avast! free can be connected with a wrong server? How?
My instructions said to wait and see if the update occurred an it’s own after doing the manual VPS update.
Obviously that was to hard to understand. ![]()
I don’t use a Virtual System and it isn’t anything you mention till your last post ???
No! What I am saying is there is the possibility of a bad node/hub.
Any internet connection goes through several hubs/nodes. If at any given moment
or any length of time a node/hub is down it can screw up any users surfing. I use OpenDNS which has servers
all around the world. Most of the time my surfing goes through Tyler, Texas. There has been times
when it’s gone through Chicago or Los Angeles or even Miami, Florida. From OpenDNS it still passes through
several nodes till it gets to where I want.
Try this ping/traceroute test and see how many hops it takes http://tools.pingdom.com/ping/
I don’t think it’s a hub problem, because I CAN connect to the avast servers. It’s the server that responds (and I quote my update.log file):
[14:33:00] [info ] [pkgproduct ] [ 5572: 2176] LoadPartInfo: iex = iex-1 returned 0x00000000
[14:33:00] [info ] [pkgproduct ] [ 5572: 2176] LoadPartInfo: jrog2 = jrog2-a23 returned 0x00000000
[14:33:00] [info ] [pkgproduct ] [ 5572: 2176] LoadPartInfo: vps = vps_win32-14042101 returned 0x00000000
[14:33:00] [info ] [pkgengine ] [ 5572: 2176] LoadLatestProdAndParts: product file ‘prod-vps.vpx’ was successfully loaded.
[14:33:00] [info ] [pkgengine ] [ 5572: 2176] LoadLatestProdAndParts: part file part-iex-1.vpx was successfully loaded.
[14:33:00] [info ] [pkgengine ] [ 5572: 2176] LoadLatestProdAndParts: part file part-jrog2-a23.vpx was successfully loaded.
[14:33:00] [info ] [pkgengine ] [ 5572: 2176] LoadLatestProdAndParts: part file part-vps_win32-14042101.vpx was successfully loaded.
[14:33:00] [notice ] [instupcore ] [ 5572: 2176] There isn’t newer VPS version.
[14:33:00] [info ] [submit ] [ 5572: 2176] Nothing to be sent.
[14:33:00] [info ] [productstate ] [ 5572: 2176] Persistent Guid = 91bf03f6-e957-4599-a878-bd05ed5191bc, Created = unknown
[14:33:00] [info ] [stats ] [ 5572: 2176] Downloaded files: 3 (2,51 KB)
[14:33:00] [info ] [stats ] [ 5572: 2176] Download time: 2 s
[14:33:00] [info ] [servers ] [ 5572: 2176] Server definition(s) loaded for ‘C:\Program Files\AVAST Software\Avast\setup\servers.def’: 29 (maintenance:0)
[14:33:00] [info ] [servers ] [ 5572: 2176] ChooseServer: selected server ‘Download p9174003 AVAST9 Server’ with current url ‘http://v7.stats.avast.com/cgi-bin/iavs4stats.cgi’ of type ‘URL_TYPE_STATS’.
[14:33:01] [info ] [stats ] [ 5572: 2176] Statistics sent to url ‘http://v7.stats.avast.com/cgi-bin/iavs4stats.cgi’ with return status 0 (0x00000000) and http code 204.
On the other hand, I became suspicious of my ISP. Today I went to a friend’s shop and his avast wasn’t updating either and he has the same ISP as me.
Yesterday, I went to a customer’s home and his avast was updating correctly, he uses a different ISP.
But, I don’t think how the hell could be an ISP problem, since I CAN connect to the servers (see prev. post).
I mean, how can a bad node/hub cause the avast server to reply “There isn’t newer VPS”, when there obviously is a newer version!
@Bob: I tried using the offline updater last time and it didn’t help. That’s why I KNOW it’s no use.
It’s the EXACT SAME situation.
At this very moment I´m at a friend´s house.
His computer had avast 7 and it was up to date (140425-0). I updated to avast 9.0.2018 and rebooted.
Avast updated to v140421-1, instead of the latest update. I used the offline updater to update to v140424-1 and tried to update after that.
Avast won´t update, says it’s up to date (which it isn’t).
It seems the problem only happens with the v9 servers.
Edit: now EVERY TIME I reboot, avast “updates” to the same version it already has, pop up and sound notification.
SOMEONE PLEASE FIX IT!!!
Sorry, where can I find my update.log file?
c:\ProgramData\avast software\persistent data\avast\logs
that’s if you have win 7.
if you have xp, it should be in
c:\documents and settings\all users\avast software\persistent data\avast\logs
Thanks, jvidal.
Your auto-updates doesn’t work, how about streaming updates?
If one has disabled “Show notification box after automatic update”, will one never take notice of the update problems?
strangely enough, stream updates are working. it’s the main defs that won’t update.
I get both CSU and regular vps updates.
Well, I don’t.
Para-Noid, where can I find the folders shown in your post above?
jvidal, your computer should be safe because streaming updates are working.