update process stopped

somkething is blocking my AVAST from updating its virus database
can anyone help?
dazza

Can you be a little more specific?

What this sounds like to me is the update is being blocked by your firewall.

What is your firewall ?
Does it allow avast.setup internet access ?

  • If it does delete the entry for it and do a manual update and reconnect to the internet, this will force the firewall to ask permission again.

I think (not sure) maybe he means it’s not getting updated even after downloading the updates. Am saying that because I had a problem as well earlier with avast when I downloaded the updates and while trying to install it freezes. So am not sure if he’s talking about what I am saying or did he mean he couldn’t even download the updates.

@jase

DavidR is talking about not being abe to download the updates,beacause of a firewall issue.

I have checked my firewall (Comodo)and it is not the problem. I have turned it off.
any other possibilities?