Update slowdown with latest build?

Avast Free Antivirus / Premium Security
1

Hello there, first post!

I notice with the latest build a big delay when manually updating. Usually avast will contact the server, download files, pause for 5 seconds then display a box telling me what the result was (updated or not, program and virus list version).

With the newest build released in the last couple of days (4.5.561) this 5 second delay is now a minute or more…in fact it’s exactly a minute, here’s the quoted text:

`Information about current update:
Total time: 1:01

  • Program: Already up to date
    (current version 4.5.561)
  • Vps: Already up to date
    (current version 0501-1)

Server: download13.avast.com (67.19.162.146)
Downloaded files: 3 (0.03 KB)
Download time: 1 s
`

Note that the download time is 1 s but the total time is 1:01, i.e. the pause is EXACTLY one minute.

Anything I should check out or is it a bug? It’s definitely limited to the newest build and is repeatable every time.

Thanks!

2

No problems here in UK, have you tried a speed test? Might be network problems with your isp.

Quick edit.

Didn’t welcome you to the forum!

Mea culpa!

3

No problems at all here. But you can’t tell what the server load is when you try to update, so there is really nothing we can say about this.

4

well I noticed that as well. The problem began after the last program update.

The download itself is quick but it takes 1.01 min before the display box appears

http://img83.exs.cx/img83/7460/10016qv.jpg

5

Hallo,

In the Netherlands I have the same problem, also after the latest program update. ???
My speed is good, I did never had this problem before.

Greeting

6

I’m glad other people are seeing this too as I thought something else might be wrong.

inthewildteam, thanks for the welcome! :slight_smile: But download speed doesn’t matter, nor does server load. As you can see from the text I attached in the first post, avast! only takes 1s to download the files, yet 1:01 for the update process to complete.

During that 1 minute pause, there’s no network activity going on either.

7

The Netherlands here also. Download time 1 second, information about current update time didn’t came above 5 seconds. And I have tried several times throughout the day.

8

UK NTL cable connection, just tried again and download and pop-up window all within 5 seconds or less.

I can’t replicate the problem at all.

Quick edit

Tried on 3 machines on my home network and have no problem with the manual update speed or the pop-up box. 2 on XP pro , 1 on M.E.

9

inthewildteam: I assume you have the latest build?

The only unusual things about my system - I’m running Windows XP Home, WITHOUT SP2. Other than that it’s an 18-month old Intel i875P/2.8 P4 C system.

10

I’m also running Windows XP home WITH SP2 and have the same problem.
My system is spy and ad ware free, maybe there is a conflict with an other program??

11

here italy
same problem!

12

@ Fraoch

Yes, latest def’s and programme build. Can only echo Benew’s post about possible programme conflict that is machine specific.

13

I just updated my Avast to 4.5.561 and it has the same problem with the update box popping up 1:05 min later.

XP Pro SP2.

14

installed avast home today -XP home sp1 - telewest cable - updates in 3s.

15

As you can see from the screenshot, the download took 3 seconds.
However, then there was a long pause and then the Summary Window popped up.
Total time 1:11. Apparently the delay is in the display of the summary window.
I guess we someone from Alwil to look into this.

16

@ colin32 welcome to the forum

@ bob3160

total time for me is 4 s
download 2 s

It’s the same as normal for me. (Off topic… forum speed isn’t so consistent!!!)

Just a thought, I haven’t downloaded M$'s anti spyware programme … have any others who are noticing the problem done this?

Probably way off base …just a thought for the guys who are having the problem.

Latest check on this machine at 01:36 gmt

Information about current update:
Total time: 3 s

  • Vps: Already up to date
    (current version 0501-1)

Server: download11.avast.com (67.15.38.62)
Downloaded files: 3 (0.03 KB)
Download time: 2 s

17

inthewildteam
This time the total time was 1:06
And YES I have the MS anti spyware program active.
I deactivated it and tried another update but got the exact same results.

18

Scratch the M$ theory then ;D

Latest test

Information about current update:
Total time: 4 s

  • Vps: Already up to date
    (current version 0501-1)

Server: download10.avast.com (207.44.182.35)
Downloaded files: 3 (0.03 KB)
Download time: 2 s

As I posted earlier in the thread, I can’t replicate the problem over 3 machines.

19

Surely this must be software specific, otherwise this thread would be pages long since the last def’s update. I mean a particular programme conflict, otherwise all of us would be posting the same problem.

20

Sorry the off-post, how is it going?
Does this application worth?